Olson Plumbing And Heating

Formerly Roger the Plumber Ltd
Plumbing
Surrey BC V4A 2H9
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57%

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Reviews by rating (past 12 months)

Reviews for Olson Plumbing And Heating

Average customer rating:
8.9 10 (9 reviews)

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Gook Fa Cha from Vancouver
Gook Fa Cha from Vancouver
1 review Vancouver, BC
10/10

Fixing Fireplace

Our fireplace is 4 years old and we recently had a problem with the remote. Our warranty was already expired and theoretically Roger could just have referred us to the service agent to solve the problem (which would mean we had to pay for a call-out). Roger did all they could to help identify the problem and our system is up and running at no extra cost. Really great to know that they support their customers even years after a sale took place.

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Kim Morgan from Vancouver
Kim Morgan from Vancouver
2 reviews Vancouver, BC
10/10

Hot water tank repair

2 days after bringing my newborn son home from the hospital, the hot water tank stopped working. It was a Friday night and the plumbers I called before said they could be there Sunday. Roger the plumber came right away when he heard our situation. He was friendly, courteous, and finished the job quickly. We haven't had any problems with the tank since. He was a lifesaver.

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Christina Smith from Langley
Christina Smith from Langley
1 review Surrey, BC
9/10

Replaced hot water tank

I had a leak from my hot water tank. I found an offer flyer from Roger the Plumber and gave them a call. This happened on a Friday afternoon 4. 30, no less and thought I would be out of luck with the weekend ahead. But no, they came out straight away, replaced my tank, worked right through to 8pm and took all the old stuff away. No problems at all and at a reasonable price including out of hours. Would definitely recommend and call if I ever have any plumbing problems again. Overall cost $1000 - a good service and fair price.

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Doug Sim in Surrey
Doug Sim in Surrey
1 review Surrey, BC
2/10

connect a kitchen sink and dishwasher

We were overcharged for the job that was done.
Two very pleasant young men came and properly completed the job. It took two hours which is longer than it should have but it was a teaching moment for the apprentice and they did not have any glue to put the ABS together so had to leave and return to complete.
I was charged for 2.5 hours. 2hours at $110/hr. and also $110 for the half hour, which was the driving time. There office is about 5 miles from my home.
The $110 to drive 5 miles to do a job at $110/hr. is excessive and I would like this money back. If I had been made aware of this up front I would have chosen another company.

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Evana Fock in Langley
Evana Fock in Langley
10 reviews Langley, BC
10/10

Heating

The furnace that heats up my water tank had its flame out and I couldn't start it up. I didn't know what was happening so I gave Roger a call. He was very patient in talking with me over the phone, and eventually came over to help me relight the flame. Very friendly and professional.

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Bryan Wang in Surrey
Bryan Wang in Surrey
2 reviews Surrey, BC
10/10

Furnace repair

Fixed my Lennox furnace the same day at a reasonable price, the tech is very polite and knowledgeable, will recommend them to anyone needs heating service. The other company I called does not want to fix my 12 years old furnace, they just want to push me to buy a high-end new one for ^6000!

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White Rock
White Rock
1 review Surrey, BC
10/10

bathroom fix

efficient, friendly and on-time. got the job done with a smile! I would highly recommend this local plumber for any of your plumbing needs. They have been in business in this community for decades....family owned and operated

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Morgan Surrey BC
Morgan Surrey BC
1 review Surrey, BC
10/10

Hot water tank repair

It was saturday of a long weekend and My wife had just come home from the hospital from having a baby and to my surprise there was no hot water and the pilot light would not work. I called many plumbers and they were not available to come on such short notice. When I called Roger the plumber, he was able to come within an hour and got the hot water tank working, thank you Roger the plumber.

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More about Olson Plumbing And Heating

Heating and plumbing installation, service and repair. Specializing in forced air and hot water systems.
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