I seldom do reviews but we had such a positive experience this past weekend when our 8 year old Furnace stopped working. I called my provider but they never returned my calls and to date 6 days later have not heard from them. Temperature outside was -29 in my back yard so yes very cold.
I remembered dealing with Rodman’s in the past and decided I would place a call just half hour later from when the nice lady took my call Saturday evening I got a call back from the service person Rob. Due to circumstances on my part I decided to wait until Monday hoping to hear from my provider hoping my warranty would take care of the repair. On Monday morning I called Rodman’s again this time to ask if someone could come check the furnace out. I kid you not I couldn’t’t believe it when just 45 minutes later two gentlemen were at my door.
They checked the furnace and advised me of the issue. They took the initiative to check if I had warranty and when I found I didn’t I was faced with either a very expensive repair or buy new. My husband and I went with new.
The very next day Russ and Mitch showed up first thing in the morning. They got to work right away and I don’t even think they took a break. At 5:00 pm I had a working furnace. Their attention to detail and the care and pride in their workmanship sure show up in my furnace room.
A job well done correcting what had been done so carelessly by my previous supplier. Everything is neat and we were advised of all the changes. I would highly recommend Rodman’s very professional friendly and service. Nothing but 10’s for them both and the whole team. Thank you. Viola