Robcon Pools

Swimming Pools, Spas & Hot Tubs
196 Langstaff Rd E Markham ON L3T 3Z6
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72%

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Reviews for Robcon Pools

Average customer rating:
8.3 10 (6 reviews)

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Lee in Markham
Lee in Markham
3 reviews Markham, ON
10/10

Integrity & Honesty

Robcon Pools
905-709-7092
196 Langstaff Rd E
Markham
ON
L3T 3Z6
CANADA

I have had my pool for one year. My regret is that I didn't build it sooner. I consulted with Ray for 3 years before the build - never felt pressured.
Ray and his team at Robcon were superb. Ray Delivered on every commitment and accommodated my changes during the building process. He was a great sounding board and gave me honest advice and cost effective advice. He is a true professional in this field.
It was an absolute pleasure dealing with Ray and his hard working and respectful team.
Thank you for improving my family's quality of life Ray! We look forward to many more summers...
Lee

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Private User
Private User
Private User reviews Brampton, ON
10/10

SALT WATER POOL

I BOUGHT MY POOL 8 YEARS AGO FROM ROBCON AND I WOULD NEVER DEAL WITH ANYONE ELSE. RAY IS FANTASTIC AND HE ALWAYS GETS RIGHT BACK TO ME . HE HAS SAVED ME LOTS OF MONEY OVER THE YEARS AND HAS ALWAYS LOOKED AFTER MY POOL. EXPERT ADVICE. WHEN MY POOL WAS PUT IN AND THEY WENT TO START IT UP THEY NOTICED A PROBLEM. I GOT A CALL FROM RAY WHO TOLD ME THAT ONE OF THE PIPES WAS BROKEN. IT WAS CLEAR THAT IS WAS DONE BY MY CONTRACTOR DOING THE INTERLOCK AROUND THE POOL. BUT RAY SAID JOE DONT WORRY MY GUYS ARE THERE AND WE WILL FIX IT NO CHARGE. HE FIXED IT ON THE SPOT SO MY KIDS COULD START TO ENJOY THE POOL. HE SAID JOE IF YOU GO TO THE CONTRACTOR ITS ONLY GOING TO BE MORE HASSEL FOR YOU AND THEY WONT BE ABLE TO FIX IT ANYWAY. I HAVE MY GUYS THERE ILL JUST FIX IT FOR YOU. THATS THE REASON I WILL ONLY DEAL WITH ROBCON FOREVER.

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Terry Martin from Concord
Terry Martin from Concord
5 reviews Newmarket, ON
0/10

Pool Service

Robcon Pools
905-709-7092
196 Langstaff Rd E
Markham
ON
L3T 3Z6
CANADA

I purchased a home that had a pool that Robcon Pools had refurbished. New liner, filter, return lines etc. approximately $10,000 worth of work.
I called Robcon to open the pool . I had to use this company in order to maintain the warranty on the work done.
What a disaster!! They drained off the winter cover and flooded my back yard
and that of three other neighbours . I
asked why not drain to the street, their answer was the previous owner did not mind. Well I just spent 500 landscaping the rear of my yard only for them to destroy it in seconds.
I was not present for the whole opening and when they claimed they were done I noticed one of the pool lights dangling in the water. The service guy put it back in place and said that was the way this light was and not to touch it. I noticed the winter cover rolled up and placed to one side. I was told just to put it away and all was fine.
The pool ladder was in crooked and again I was told this is how it goes.
When the service guys found out I was paying by cheque and not cash they became visibly upset and just left.
Thinking something was just not right, I unrolled the winter cover only to see several holes in it. It appeared to be chemical burns.
I called Robcon and they reluctantly sent out another service tech.
This tech repaired the light, put the ladder in correctly and examined the winter cover. He concurred that it was a chemical burn and took the cover away.
I was told they would replace the cover and I could pay the bill once the new cover arrived.
Low and behold I get an email from Robcon saying they will not replace the winter cover and no longer want to do business with me. Now I have to go to court to recover my damages.
Do yourself a favour and don't use Robcon to service your pool.

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Dr. S from Toronto
Dr. S from Toronto
7 reviews , ON
10/10

backyard pool

Robcon has been maintaining my pool for the last 4 seasons. Their prices are reasonable, and the service excellent and very personal; something missing when dealing with the larger pool companies. I have been very happy with their service.

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Melanie from Restoring Order
Melanie from Restoring Order
1 review Thornhill, ON
10/10

Pool building and service

Robcon Pools
905-709-7092
196 Langstaff Rd E
Markham
ON
L3T 3Z6
CANADA

We requested 3 companies to quote on building us a pool. Robcon was the only company that showed up for the appointment and we accepted their quote. They arrived on time and worked every single day until the pool and landscaping was completed. They were a hard working team. We had a few issues with the pool water until we learn't how to maintain it ourselves. Ray - the owner - answered everyone of my calls within a few hours and had his team at my house a few hours later. The service and support that I have had from Ray and his staff has been exemplary - this company knows how to keep their customers happy. I would recommend Ray and his team to anyone that I know, who wants to build a pool or use their services if they have a pool. It's a pity there are not more companies that know how to service and support their customers like Robcon. I have had my pool for 5 years and have had an issue with the liner...I am getting the same level of service as I did when the pool was built. If I had to build a pool again and I would use Robcon without a doubt.
Great job to Rob and his team.

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Michael Aviv
Michael Aviv
4 reviews Toronto, ON

First Review

10/10

New Pool Installation

After much research and discussion, we decided to build a pool this summer. We had built one in a previous home and the entire experience was a total nightmare. We met with the sales person in the winter to discuss the project and after interviewing about 6 other companies, chose Robcon. The entire experience from start to magnificent end has been an absolute pleasure. Ray, the owner, and his team delivered so much more than what was expected or promised. The work commenced on the date promised and proceeded through the rainy spring and the entire project was completed on time as promised. We had an amazing summer and enjoyed having Rays staff working on our project. We could not have asked for a better experience. Having done this once before, I would highly recommend this company and would welcome Ray to bring prospective clients to see our little piece of paradise. Thank you Ray and all the Guys that worked so hard on our pool through the rain and the heat.

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