Revision Custom Home Renovations

Design/Build
338 West 8th Ave Vancouver BC V5Y 3X2
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Revision Custom Home Renovations
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84%

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Reviews for Revision Custom Home Renovations

Average customer rating:
7.9 10 (12 reviews)

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Leo in Vancouver
Leo in Vancouver
0 reviews Vancouver, BC
10/10

Sundeck rebuild

We needed a rotting sundeck to be stripped to the framing & rebuilt; front entry porch to be resurfaced & some railcaps replaced; backyard fence to be repaired & rebuilt. From initial contact to project completion, Todd was responsive, timely, & dependable. He is a competent and professional project manager for reVISION Custom Home Renovations, which we highly recommend.

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RT in Vancouver
RT in Vancouver
0 reviews Vancouver, BC
10/10

Kitchen and Bath Reno

I'm so thrilled with my renovation: the end result of course, but also the process. This was my first time renovating anything and the whole team at Revision was just the best. They walked me through everything, and never balked at any of my (endless) questions. They are kind, respectful, and professional. The key was communication and transparency. They were always available via text, email, phone, to answer questions, and they always kept me updated on the progress and timing. I was always in control of the budget too, and they would always get my approval before proceeding. Recommended whole heartedly!

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SN in Vancouver
SN in Vancouver
0 reviews Vancouver, BC
10/10

Basement renovation

We hired Revision to renovate our basement into a 2 BR, 1 bath legal suite. It was a complete overhaul of gutting the whole basement, digging out 400 sq ft ofcrawl space, structural changes, putting in new plumbing, electrical, etc. The construction took just under a year and from start to finish Todd, Maria and the staff at Revision were very easy to work with. They are great communicators and any concerns/issues small or large were handled quickly and efficiently.  I would definitely hire Revision again for future renovations.  

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Company Response

Thank you for your kind words. It was a pleasure to work with you

Murray N in Vancouver
Murray N in Vancouver
2 reviews Vancouver, BC
10/10

Complete Condo Renovation

We Hired Revision after one meeting based on there ethics,approach to the business and communications style.The work involved the complete redesign,gutting,and rebuild of an 1100 square foot condo. ToddSenft was actively involved in all facetsof the project with really solid inputs. He worked with us directlyin a timely manner with great communications. There was significany value added in design,key element purchasing and in establishing relationships with new suppliers. The finished product exceeded our expectations. Costs were inline with the market.Our experience with this group was excellent .We can readily recommend REvision for projects of this nature.WE would happily hire them again.

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cary in Vancouver
cary in Vancouver
1 review Vancouver, BC
10/10

good contractor with great results

We hired Revision for a major whole-house renovation that includes design, demolition, and construction. The entire process took about 1 year to complete, which was a little longer than originally expected, but in the end, Revision did a really good job in putting everything together and presenting us a dream home we have always wanted. I would like to praise in particular the tile, kitchen cabinet, countertop, plumbing, flooring and railing trades that Revision brought to finish the project. They did an absolutely amazing job during and even after the project completion. Our home is also the finalists in 2 categories of 2018 Georgie home reno awards:best kitchen reno and best home reno. We feel very proud in our achievement with Revision!

In terms of cost, we were over the original budget but most of this was caused by us selecting the more expensive finish instead of the medium-range finish included in the budget. In terms of labor cost overage, which was caused by trades making mistakes here and there, I would just talk to Todd the owner to discuss the overage and if reasonable, he would credit back a portion of the overage. This is really nice.

Todd the owner is very nice and reasonable to work with and he will always want to make his customer happy. We are particularly happy about his after-project service; he is there to make sure we are happy after moving in and will arrange trades to come back again to fix the deficiencies without extra charges.

Overall we are happy with Revision and their work, we would also like to point out some of the things that we don’t like during the period of the project.

1)The design process took too long to finish: Out of the 1 year project period, 8 months were spent on design, getting permit, and finish selection, because the designer assigned to us was overwhelmed with too many tasks

2) Both designer and project manager quit the job before the project was finished. I understand their reasons but this created a big headache for us. Although Todd immediately found the replacements but it would still take us a great deal of time to re-communicate every detail to the new designer and project manager. We, as clients, have to be really on top of all communications to ensure successful project execution

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Sara Bailey in Vancouver
Sara Bailey in Vancouver
1 review Vancouver, BC
10/10

Kitchen Renovation

Everyone in the office is efficient and friendly. They really listen to the needs and wants of the customer and make it happen. The end results are amazing and done in a timely fashion. I would definitely recommend them.

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Albert from UPPER RAWDON
Albert from UPPER RAWDON
1 review Vancouver, BC
10/10

Whole Home Renovation

Professional and very organized. Appreciated their turkey service and transparency. Their design services was thorough and creative. Communication and organization from project manager was excellent. I think my home will be an award winner

0 of 1 people found this review helpful.
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Company Response

Thank you for the great review Albert!!! It was great to work with you!!! Enjoy your new space.

Susan from Vancouver
Susan from Vancouver
1 review Vancouver, BC
0/10

Home Renovation

We hired reVISION to do our home renovation. In the contract they have stated it would take approximately 4 months, we are now into our 8th month and the renovation is still not complete. There is a major lack of trade management which cause schedule delays, switched project manager half way through project, book keeping and accounting is messy and unclear, and budget is not accurately costed which led to MAJOR budget overruns. Do not recommend unless you want to waste both your time and money.

1 of 2 people found this review helpful.
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Company Response

It is unfortunate this young couple feels this way. IN EXCESS OF $30,000 IN SAVINGS was provided to the clients through reVISION’s expertise and supplier/subtrade relationships. Due to the clients wanting to save money they elected to stay in the home to avoid living out expenses hence splitting the project into two phases rather than one which significantly extended the timeline. Due to numerous late payments the project had to be stopped until payments were caught up to date. The clients credit card also declined on over 60% of the required payments. reVISION was very accommodating during the clients numerous payment challenges by keeping the project moving forward until the payments were caught up to date.

In order to minimize any unforeseen items during construction we did exploratory work before construction started which was limited to the fact that the clients were living in the home during this phase and a good portion of the drywall also contained asbestos which limited the areas we could discover unforeseen items before starting construction and provide the clients with an even more accurate budget. During the initial exploratory work we did discover some unforeseen items which the clients were informed about.

The clients elected to hire some of their own sub trades / suppliers which further delayed the project and caused damage to the finished materials that had been completed already.

With reVISION’s in-depth "On-Boarding" process by educating our clients on the renovation process well before the project starts; the clients were made aware of potential unforeseen items and their potential impact to the costs and schedule. During the
On-Boarding process the clients were shown (by an example) of how our bookkeeping process functioned and they understood it at that time. Our bookeeping process is very clear so that our clients are provided with an updated budget each week along with transparent supporting documentation to review and discuss.

Daniela in Coquitlam
Daniela in Coquitlam
3 reviews Coquitlam, BC
8/10

Renovation

Good quality workmanship. Great communication and working timelines under difficult circumstances. It is rare to find a company with such great integrity & amazing result in the end result. I have recommended them & will continue to

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Revision Custom Home Renovations

reVISION Custom Home Renovations has been providing award-winning Greater Vancouver home renovations and home building services for over 15 years. The building of quality renovations is in our blood. Today, the principal owners of the company, Todd Senft, Kevin Parenteau and his team of dedicated professionals, brings the tenets of ...
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