We hired Revision for a major whole-house renovation that includes design, demolition, and construction. The entire process took about 1 year to complete, which was a little longer than originally expected, but in the end, Revision did a really good job in putting everything together and presenting us a dream home we have always wanted. I would like to praise in particular the tile, kitchen cabinet, countertop, plumbing, flooring and railing trades that Revision brought to finish the project. They did an absolutely amazing job during and even after the project completion. Our home is also the finalists in 2 categories of 2018 Georgie home reno awards:best kitchen reno and best home reno. We feel very proud in our achievement with Revision!
In terms of cost, we were over the original budget but most of this was caused by us selecting the more expensive finish instead of the medium-range finish included in the budget. In terms of labor cost overage, which was caused by trades making mistakes here and there, I would just talk to Todd the owner to discuss the overage and if reasonable, he would credit back a portion of the overage. This is really nice.
Todd the owner is very nice and reasonable to work with and he will always want to make his customer happy. We are particularly happy about his after-project service; he is there to make sure we are happy after moving in and will arrange trades to come back again to fix the deficiencies without extra charges.
Overall we are happy with Revision and their work, we would also like to point out some of the things that we don’t like during the period of the project.
1)The design process took too long to finish: Out of the 1 year project period, 8 months were spent on design, getting permit, and finish selection, because the designer assigned to us was overwhelmed with too many tasks
2) Both designer and project manager quit the job before the project was finished. I understand their reasons but this created a big headache for us. Although Todd immediately found the replacements but it would still take us a great deal of time to re-communicate every detail to the new designer and project manager. We, as clients, have to be really on top of all communications to ensure successful project execution