Rent A Son

Moving & Storage
Toronto ON M3J 1Z3
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96%

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Reviews for Rent A Son

Average customer rating:
9.8 10 (1175 reviews)

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julia g in Toronto
julia g in Toronto
5 reviews Toronto, ON
3/10

tried to arrange a move

I rented moving plastic moving boxes from this company. they were useful to have, and the people who delivered them and picked them up were courteous and nice.

I also attempted to book my move with this company, but then had to switch to a different company. I found the person I dealt with on the phone was very difficult for me to communicate with, and their procedure for booking the move was cumbersome and inconvenient. The move needs to be booked for an exact number of hours committed in advance, and it is not always possible to predict exactly how long a move will take. I was looking for convenience, and wasted a lot of time on the phone and email trying to arrange this move before giving up and switching to another, less expensive company.

However, I do think the actual employees who do the moves (based on my experience with the moving boxes) are good people.

Approximate cost of services:
$130.00
0 of 5 people found this review helpful.
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Company Response

Hi Julia,

Let me start by saying thank you for renting our plastic boxes. I am glad that they were useful and that our delivery staff were pleasant to work with. We are sorry that you found our booking process to be cumbersome. I spoke to the coordinator and we apparently offered you an afternoon open-ended booking so that you wouldn't have to commit to any particular amount of hours. I know that our moving booking process can be extensive sometimes but it is purely due to the fact that we want to get things right. We could offer you a ballpark or guestimation of time and equipment/supplies required to do your move based on limited information but that would make our estimates inaccurate and your final bill unpredictable. Our goal is to prepare our Sons with the tools, time and information for a flawless move. I hope your move was a success and that you are enjoying your new home! Thank you for considering us for your move.
Dustin

Marilyn in Toronto
Marilyn in Toronto
1 review Toronto, ON
9/10

moving - loaded a storage pod

We had to load a storage pod when we moved and when they arrived they knew exactly what to do. I was impressed with the efficiency. They were curtious, fast, and they all worked well together to get the job done right. Great company. Hussein was very knowledgeable and asked all the right questions to make sure we got what we needed. What pro's!!

Approximate cost of services:
$700.00
5 of 5 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

Michel M.
Michel M.
3 reviews Scarborough, ON
10/10

Internal Move

I needed help to move heavy cartons as preparation for a major carpet installation. I had read about Rent-a-Son and called them. Dean and Isaac were prompt, hard-working and personable. After finishing moving the cartons, they asked if there was anything else they could do; they eagerly agreed to pack up three bookcases and performed well and quickly. We have two more days of moving cartons and furniture to finish this project, and I've requested the same two men because I'm so pleased with the job they did.

Approximate cost of services:
$1,000.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

Lynne Sinclair in North york
Lynne Sinclair in North york
2 reviews North York, ON
9/10

- a man came to my home and gardened for 8 hours

The gardener sent by Rent-a-Son worked hard and quickly all day. He had some knowledge of gardening. He was easy to have in my environment. I have asked that he return for another 8 hour day this Friday.

Approximate cost of services:
$230.00
What could this company do to improve their services?
confirm that my gardener will be back this Fri May 27 from 8:30 to 4:30 to 43 Skyview Cres., Toronto.
5 of 5 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

brenda morris in Toronto
brenda morris in Toronto
1 review TORONTO, ON
10/10

moving

At one point it was questionable whether my stuff would fit in the 16' POD, the "sons" worked very hard to make it happen. I heard of Rent-A-son" by word of mouth and have already passed the word on to someone else. Excellent workers and company.

Approximate cost of services:
$1,000.00
Any advice to offer fellow homeowners facing a similar project?
I had to move my stuff into a mobile storage pod and using the "sons" is the only way to go.
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

Cary in North york
Cary in North york
18 reviews North York, ON
9/10

Move from Condo to House

Dustin and his team took great care of me in my winter move. They didnt break anything and the movers he sent were polite ontime and respecful of our stuff....they were a bit slow but it was super cold and Dustin took care of my bill so that we were 100% satisfied.

Approximate cost of services:
$400.00
5 of 5 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

Jenny Stouffville
Jenny Stouffville
2 reviews Stouffville, ON
10/10

Yard work

We have used the sons many times and each time we have been fully satisfied with the quality of their work and their overall positive attitude. They work hard and are very accomodating.

I commend the company for their effective recruitment and training resulting in consisitent good service which starts with Patrick at the office and to each one of the Sons we have had the opportunity to deal with.

Approximate cost of services:
$400.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

Lynn  in Mississauga
Lynn in Mississauga
9 reviews Mississauga, ON
10/10

Backyard clean up, edging gardens, removing tons of rock and wood debris

The subject line doesn't begin to describe the sheer volume of random stone, clay chips, and wood pieces that littered the back yard of a home I recently purchased.

My two rented "sons" had to make their way through the barriers of the Mississauga Marathon to my newlyh purchased Port Credit property (and that was not an easy task as I discovered myself in making a similar drive from my current home). The day could not have been more cool, wet, and dreary, start to finish. The rain never let up for a minute.

Nonetheless, these two guys worked tirelessly to clean up the yard, came and asked me whenever input was needed and then got straight back at it .... I am thoroughly impressed. The weather was truly miserable but in all ways these gentlemen were polite and non complaining and extremely helpful.

I would use this service again in a heartbeat and very likely will! Highly recommended .....

Approximate cost of services:
$550.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

D.M. Toronto
D.M. Toronto
11 reviews TORONTO, ON
10/10

Spring yard clean up

This is the 1st time I used Rent-A-Son.
I booked 2 'sons' for 4 hours for the clean-up of my mother's garden which included raking and bagging.
I had to leave them to work unsupervised and they did an excellent job.

The whole experience from beginning to end was professionally handled.
After sending an email inquiring about rates etc I promptly received a phone call and was able to get all the information I needed and was able to book the afternoon I wanted. The office even called to tell me one of the men would be slightly delayed.
What a relief being able to feel confident about a company. I will definitely use them again.

Approximate cost of services:
$230.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

Sorel Park in North york
Sorel Park in North york
1 review North York, ON
10/10

Moving

Hope previous review went through! Excellent service. Great attitude. Site jumped at rating so may have gone through incorrectly. Highly reccommend! A terrific way to organize a move or any other household project!!!!!!!!!!!!!!!!!!

Approximate cost of services:
$1,200.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rent A Son

Rent-a-Son, winner of HomeStars Best Mover in Toronto for 2010, 2011 and 2014, provides insured, bonded and professional residential and commercial moving services. Based in Toronto, Ontario, we provide local, provincial and long distance moving nationally, cross border and internationally.

Rent-a-Son is an agent of northAmerican van lines and is a certified member of the Canadian Association of Movers.

We also offer storage and warehousing out of our Toronto location where we have 25,000 sq ft of temperature controlled, alarmed and video monitored space.

CATEGORIES
Moving & Storage
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help
WEBSITE
http://www.rentason.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Check
LICENSES
Canadian Association of Movers
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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