Choosing a right moving company is always difficult, especially for my client who is a senior and has multiple mental and physical disabilities.
The most challenging part for the client was severe anxieties about packing, moving and starting a new life.
I contacted many companies with the client - and my client chose Rent a Son, after speaking to the senior service coordinator, Rob. Rob was very patient when listening to the client's needs, concerns and anxieties of the upcoming moving.
When I was arranging service details with Rob on this client's behalf, I relayed the client's questions and requests many times.
Rob always responded to me in a very timely, patient and pleasant manner, which made my client (and me!) feel assured.
Rob was a very organized person - in the difficult pre-moving stage, having a person like Rob was very helpful - especially because this client was under enormous stress.
On the day of the move, the "sons" - Kurtis, Joseph and Shaun - arrived on time. They even spoke/negotiated with superintendents to solve elevator booking and other issues.
The "sons" were very patient, polite and compassionate throughout the services. They are very understanding about grief that people may experience when moving as well.
The "sons" were - from the beginning to the end - kind, respectful and energetic, and their team work was efficient, flexible and pleasant.
Rent-a-Son was also very flexible to accommodate individual's needs.
When the client had a difficult time, multiple managers spoke to the client and me to offer extra supports, so the client can move to a new place safely.
Thanks to the "sons'" work which went beyond expectations, the client is now happy at the new home - thanking all the "sons" for being there during the difficult time.
I will highly recommend this company.