The carpeting on our basement stairs and TV room were soiled and needed a good cleaning. I decided to give Reliable Carpet a call. It was a good decision.
Everyone I have dealt with on the Reliable team is great and the cleaning was done to our satisfaction.
Ivan was the technician who came in to do the cleaning. He is knowledgeable and welcomed my questions. I also found him to be personable, polite, detail-oriented, conscientious and thorough.
After the work was completed and the cleaning solution dried, it appeared that the stairs needed more attention. I contacted Lindsay at Reliable who offered to have the stairs redone so that we are satisfied with the work. Gord and Dave came in to deal with the issue at hand. Both are very pleasant, conscientious and they did a good job.
Based on the carpet cleaning we needed, we highly recommend Reliable. What a responsive and courteous team. A job well done! Thank you. Pat
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