This was an external waterproof job done by RCC in 2017. The previous home owners had water leaking the same way as you can see in the pictures. They had RCC complete the work. Two years later and I am facing the same issue. As a condition to buying the home I requested the recipt for the work done as it comes with a lifetime warranty. So much for a lifetime warranty. RCC continues to deny its their work but cannot give me a straight answer as to why it continues to leak. Very frustrating. Dont be fooled by their lifetime warranty
- Approximate cost of services:
- $5,000.00
- Company Response
RCC went back to the home to water test and determine where the leaks were coming from. After the tests, we determined the water was coming from the top of the chimney and from a spot past where the work was done with the original owner. We have relayed our findings to the customer and are waiting for a heavier rainfall to make certain of our findings.