We had water leaking from 2 sides of our house. The Sales consultant Mauro was very helpful and prompt in coming to diagnose the problem and about 3 weeks after we paid our deposit and the locates were collected, they work began. They were done in 2 days. Chou was the crew lead. Very pleasant and answered all our questions. Rita the customer service office admin was also pleasant and very helpful in assisting with finalizing payment for the work. I would have liked to see our concrete slabs layer back down the way they were prior to the work, but it was explained ahead of time that this would be something we would need to arrange. I will however follow up with our sales consultant, as it is extremely difficult to lay them on high, hard soil/earth.
I would revisit this company and rcommend them for waterproofing again.
Thanks.
- Approximate cost of services:
- $3,400.00
- Company Response
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