We just purchased our first home and decided to remove the carpet and get the floors refinished. I read about Rafina on Homestars and decided to call them. David promptly made an appointment to come over. He was friendly, courteous, personable, and seemed as excited about the new floors as we did! We needed them done before we moved in and despite knowing what all the tv shows say about having contracts, etc., we trusted David from day one and arranged everything verbally and on a handshake. David was helpful in picking the stain (we opted for Rosewood bringing us a sample to look at and helping us decide the finish. His workers showed up as promised and let themselves in and out with no problems. The house was left clean and neat each day. David called often to give me updates. When we got to peek in at the colour I emailed David to say how happy we were. David emailed back, "it only gets better from here." And he was right. The floors are beautiful. I would not hesitate to recommend David. The floors have made our new home a showpiece. Thanks also to Nick for the trim - looks great (please note: the trim was kind of hellish as the baseboards were set higher than normal so required some hunting for quarter round!). If you go with David at Rafina you won't be disappointed. Rafina rocks!
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?