They delayed installation by 3 weeks then rushed to finish the job. Colour of floor and stairs don't match after stating that it would. Won't come back to fix problems like a floor tile they chipped, small divots in many flooring boards from installer, angle of cut from handrail doesn't meet up, unfinished edge with no stain, and finishing on newel post are uneven and chipped. Owner says "they didn't see anything". We've been very patient and have returned to the store 3 times after being told by the owner each time that he will come to fix issues but never shows up. We have pics to prove. Save your money, go elsewhere.