Quality Home Improvements Oshawa Ltd

Windows & Doors Installation & Service
Write a Review
Write a Review
HomeStars  >  Windows & Doors Installation & Service in Oshawa  >  Quality Home Improvements Oshawa Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Quality Home Improvements Oshawa Ltd

Average customer rating:
9.3 10 (8 reviews)

Sort by

Cyndi in Scarborough
Cyndi in Scarborough
1 review Bowmanville, ON
10/10

Quick and efficient

In the last big windstorm our siding came loose. I called QHI and spoke to Debbie who explained many people had damage. Within a couple of days from contact, a service worker called to say he’d be by. He cameand fixed the siding within about 15 minutes. It’s as good as new
Thank you

Was this review helpful?
Private User
Private User
1 review Oshawa, ON
10/10

Vinyl Siding, Fascia, Soffit and Eavestroughing Installation to complete house

I cannot recommend Quality Home Improvements Oshawa enough. I recently purchased a 'fixer upper' home and I contracted QHI to replace four windows and install new vinyl siding, fascia, soffit and eavestroughing to the whole house. Installation included insulation for the siding and leaf guards for the eavestroughing. I obtained a number of quotes prior to hiring QHI and although some contractors offered similar quotes the installation offered used inferior products, did not include products such as insulation in the price' or did not appear to have the same level of expertise; one company quoted double and did not include the four windows. From my first interaction to completion of the work QHI were professional, consistent, and delivered more than promised. The crew that completed work on my home addressed any questions I had and provided solutions to the many needs identified in upgrading an older property. Dave's amazing attention to detail deserves a special mention as well as all he the extra jobs he completed that came up along the way - fixing an unexpected rotten door frame, replacing all external light fixtures, addressing and repairing areas not included in the contract such as cladding door frames, addressing gaps in the foundation blocks, re-installing window treatments - I could go on). The work was completed from beginning to end within 7-8 working days. I would highly recommend Quality Home Improvements Oshawa.

Was this review helpful?
Company Response

Thank you so much for the wonderful review. You were absolutely Am omg to do business with and we are so thrilled with the end result as well.

Private User
Private User
1 review Oshawa, ON
10/10

porch enclosure

We had a porch enclosure installed by Trevor fall 2016 which required follow up adjustments to get everything just right.
Quality Home Improvements sent Trevor to our door within a couple of days, or more recently on the same day as called.
Quality Home Improvements stand by their products and workmanship 100%
Myself, being in retail and customer service my entire working life, support and give recognition to small businesses in the community that value customer goodwill.
I would recommend Quality Home Improvements for that reason.

Was this review helpful?
Company Response

Thank you so much for taking the time to review our company; we appreciate your kind words and are thrilled that you will recommend us to others.

Sharon in Ajax
Sharon in Ajax
3 reviews Ajax, ON
4/10

window and patio door intallation

A year ago we had all our windows and patio door replaced by Quality Home Improvements. We choose them in large part because their ratings all were 10's. We would probably have given them the same rating immediately after the work was done because everything looked good.

The problem started when winter came and we experience a draft coming through one of the ground floor windows. The window opens with a crank and we had cranked it closed. However it seems the top part of the window does not close flush even when fully cranked closed thus allowing cold air to come in. I realized we had not locked it but even when I tried locking it there was still a gap for air to come in. I had to unlock the window, go outside and force the window closed and have my wife inside lock it in that position.

We waited till the spring to call Quality Home Improvements to get the window fixed. It took several phone calls and several emails by my wife to finally get them to send a guy to come out to look at it. He saw the problem but said he couldn't fix it but would get someone else out to do it. No one came for weeks and weeks and finally I gave our salesman a call to say that I would be writing a review about this stating everything that happened. He immediately promised to get someone out to fix it.

Finally the installer came today 3 months after we first complained. He checked the window and saw that it didn't close flush when you crank it. However, he said that because it now will close flush when you lock it (probably because I forced it last winter) that's as good as it gets. I said fine because I was too tired to fight anymore.

The moral of the story I guess is to make sure everything is fine before you make your final payment because you are not going any customer service after that.

Was this review helpful?
Company Response

Good evening,
Thank you for bringing this to my attention. Just to clarify I had 1 email and 1 phone call on June 6 from your wife. After I received the message I set up an appointment to have my service technician come out to determine the problem. I do apologize for not following up as I assumed everything was then fine. I did not here from you again until recently which is when I spoke to your wife and she apologized for not getting in touch with me sooner. I sent original installer today to address the issue again and I hadn't received his report back yet since it was only today that he was there. if there is a problem with the window you can be assured that the window will be fixed or replaced. We strive to keep our customers happy and that is our number one priority. I have emailed you and look forward to your reply.

Terry Muir from Oshawa
Terry Muir from Oshawa
1 review Oshawa, ON
10/10

New patio door, new bay window, 5 new windows

I had Quality Home Improvements install new gutters and fascia 4 or 5 years ago and I was happy with their work. I asked them for a quote on a new patio door, a new bay window, and 5 other windows. I was given a quote and the final price never varied. The workmanship was first rate, the job was completed in a timely manner, everything regarding usage of each product was fully explained to me, the workers totally cleaned up before they left to the extent that I couldn't find anything to throw out. Debbie is first rate and stayed on top of the project. Our next upgrade will be new siding on the house and Quality Home Improvements are the only company that will get the call to do the work. Would I recommend this company to my family and friends. MOST DEFINITELY

Was this review helpful?
Tammy from Pickering
Tammy from Pickering
1 review Pickering, ON
10/10

Patio Doors

I would recommend this company to anyone! They are Excellent!
The Quote I received was the Price I paid!
I had purchased 2 patio doors...both had Grids inside the glass and one had a key lock! Both doors also had extra locking attached for extra security! All priced in the Quoted cost
The installers were great and did not rush! They also took time to explain things when I asked them a question.
What a difference a small change like new doors can make to your house! It looks so different now! I LOVE IT!

I am now having my full eaves and soffits replaced with this Company!

Was this review helpful?
amie from Oshawa
amie from Oshawa
1 review Oshawa, ON
10/10

Double Door System

Although I can not remember the cost as my double door system was installed about 5 years ago, I do remember that it was very well priced. The customer service is amazing, and the owner Debbie is extreamly friendly, and she made sure we were happy with the doors after they were installed. The men that installed the door system were clean and efficiant. Very happy with this company and will not go anywhere else for my windows and doors.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.