Quality Home Comfort

Kevin had his crew install a new ac for my home in Bradford this weekend. Their prices are fair and they had a great selection to choose from. Kevin was patient and helped me make my decision. I would highly recommend them.

Fast, efficient and well priced. I got many quotes from other companies, however, it was clear that Quality home comfort knows what they’re doing and wasn’t looking to rip me off. They immediately identified my issue and gave me a realistic solution. Some contractors don’t always have your best interest in mind but it’s obvious by the level of care they take with their work that this is their passion. Strongly recommended.

Kevin is an excellent person with great qualities of help.. I am from Cambridge and am having problems with my furnace and he helped me through the phone and threw texting even though he couldn’t or doesn’t work for my area.. He is a caring and very helpful person.. I have never meet a person like Kevin to be so understanding and caring for the big problem I was going threw.. highly recommend Quality Home Comfort with their amazing sales and customer service!

I don’t know how this company could have this many positive reviews, but had they diagnosed my HVAC system was a huge mistake!!!
AC seemed to have issues at my home. The moment this technician saw the HVAC system told me that I have a “custom made” heat pump which was specifically built for my condo unit. He checked all the wires and they all had power going into the system, therefore the electrical part was fine, but pointed out that the compressor wasn’t running, so I would need to replace the whole system. I showed him how to start up the compressor and he confirmed it was working. He then told me the reversing valve in the system was not working properly, but that it is irreparable, therefore I would still need to replace the whole system. I asked him if it would have something to do with the thermostat, he simply told me “if it’s the thermostat, just change the thermostat” (how can I say he’s wrong :) ... Then I asked him how we can confirm if the problem is associated with the wiring or not, but he said he couldn’t confirm since he is not an electrician… (how could you conclude the electrical part was fine if you’re not an electrician???)

During his 1 hour diagnose session ($175+HST), he spent nearly half of the time “educating” me how heat pumps work and how my heat pump unit is hard to get, also denying all the faulty symptoms I had experienced. Anyhow, luckily the problem is now solved and it was due to the wiring issue with my Google Nest thermostat, so that I don’t have to WASTE another $4800+tax which he quoted me ($4100 parts + $700 installation), whereas other companies are charging around $3500+tax (parts & labour) for the same item.

In case you’re reading this David, just like to let you know that my heat pump was manufactured by “the Whalen company”, each of their products have specific model and serial numbers, thus mine is not a “custom built” item. Such a company has been in the industry for decades, not as you described a “bankrupted” factory. They have distributors across North America, so that you don’t really have to find their “leftovers” from some abandoned warehouses.

Very glad to find quality hone comfort
They were the most straightforward and easy company to deal with out of the 3 which i called for quotes
They were also the best priced.
I would highly recommend dealing with them for your hvac needs

I recently replaced my air conditioning with Quality Home Comfort. Kevin helped me over the phone and in person. He was always available and prompt with his responses. I am happy with the work Bobby and Ali did. They have an excellent in house warranty so they stand by their work.

The service was excellent, the person explained what he was going to do and was completed in a timely manner. I recommend this Company!

I called Kevin to check my condo air handler. He sent his technician Ali the same day to inspect and repair it. It was a quick fix and the price was more than fair. I’m very happy with the customer service and workmanship. Ali took all safety precautions with shoe covers and a masks. I highly recommend them to anyone looking for heating and cooling repairs.

I called Quality Home Comfort to help with the installation of a new furnace. Kevin provided a great price and helped answer all my questions. He organized the job for the next day and everything went smoothly. I also wanted a duct cleaning and was pleased to find out they provide this service. Special thanks to Michael and Bobby for installing the furnace and to Akhtar for providing a thorough duct cleaning and sanitization. They have great prices and great service. I highly recommend them.

Kevin sent his crew the day after I called him to provide a duct cleaning. He always answers his phone and his reception provided excellent customer service. The crew was polite and wore masks. They did a through job and I am pleased with their work. Air in the home is much cleaner and I noticed less dust is sitting on surfaces.