Quality Home Comfort

Formerly Quality Built-In Home Systems Inc.
Heating & Air Conditioning
50 Venture Dr Scarborough ON M1B 3L6
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96%

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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Quality Home Comfort

Average customer rating:
9.9 10 (116 reviews)

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Jelly
Jelly
5 reviews Toronto, ON
10/10

product

I am very pleased with service and finished product provided by the wonderful staff and employees. The job was finished in a timely, neat, and well executed manner. I highly reccomend this company to anyone looking to install, replace, or maintain their HVAC services.

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Company Response

It is our pleasure to help you. Quality Home Comfort

Private User
Private User
0 reviews Toronto, ON
10/10

Ductless AC

I called Quality Home Comfort and Kevin helped me with a new ductless air conditioner. The installation went smoothly and they have great prices.

Elena T.

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Company Response

Thank you for the review Elena. We are experts in heat pumps and ductless systems. We have been Mitsubishi specialists for over 30 years. It's our pleasure to help you. Quality Home Comfort

Brian
Brian
1 review Whitchurch Stouffville, ON
10/10

Adding Natural Gas Line for BBQ

Kevin was very friendly and helpful from the beginning. I required a new gas line to be installed and he arranged everything as promised. From assessment to Installation, everything was smooth, efficient and professional. Would highly recommend Quality Home Comfort.

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Company Response

Thank you for your review, Brian. It is always our pleasure to help you. We have been fully licensed and insured gas fitters for over 30 years. We can help with a bbw, firepit, stove, or any other gas service.
Quality Home Comfort

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

I called Quality Home Comfort to help me with my Air conditioner. Alex showed up the same day and repaired it. No hidden costs and they fixed it right away. I also arranged a duct cleaning with Kevin and they did a great job. Thank you to the team at Quality.

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Company Response

It is always our pleasure to help. We are trained to service all makes and models of central air conditioners and ductless air conditioners.
Quality Home Comfort

Private User
Private User
0 reviews Bradford West Gwillimbury, ON
10/10

AC installation

Kevin had his crew install a new ac for my home in Bradford this weekend. Their prices are fair and they had a great selection to choose from. Kevin was patient and helped me make my decision. I would highly recommend them.

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Company Response

It is our pleasure to help with a new air conditioner.
Quality Home Comfort

Private User
Private User
Private User reviews Toronto, ON
10/10

Honest, efficient and well priced.

Fast, efficient and well priced. I got many quotes from other companies, however, it was clear that Quality home comfort knows what they’re doing and wasn’t looking to rip me off. They immediately identified my issue and gave me a realistic solution. Some contractors don’t always have your best interest in mind but it’s obvious by the level of care they take with their work that this is their passion. Strongly recommended.

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Company Response

Thank you so much for the kind words. We have been a family business for over 30 years and strive to treat all our clients like family. We are always here for you.
Quality Home Comfort

Private User
Private User
Private User reviews Cambridge, ON
10/10

Furnace and AC

Kevin is an excellent person with great qualities of help.. I am from Cambridge and am having problems with my furnace and he helped me through the phone and threw texting even though he couldn’t or doesn’t work for my area.. He is a caring and very helpful person.. I have never meet a person like Kevin to be so understanding and caring for the big problem I was going threw.. highly recommend Quality Home Comfort with their amazing sales and customer service!

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Company Response

Thank you for your kind words, Rukhsana. We always try to help even if we cannot make it to you because you are out of our service area.
Quality Home Comfort

JASON in Toronto
JASON in Toronto
1 review Charlottetown, PE
0/10

HVAC issue

I don’t know how this company could have this many positive reviews, but had they diagnosed my HVAC system was a huge mistake!!!
AC seemed to have issues at my home. The moment this technician saw the HVAC system told me that I have a “custom made” heat pump which was specifically built for my condo unit. He checked all the wires and they all had power going into the system, therefore the electrical part was fine, but pointed out that the compressor wasn’t running, so I would need to replace the whole system. I showed him how to start up the compressor and he confirmed it was working. He then told me the reversing valve in the system was not working properly, but that it is irreparable, therefore I would still need to replace the whole system. I asked him if it would have something to do with the thermostat, he simply told me “if it’s the thermostat, just change the thermostat” (how can I say he’s wrong :) ... Then I asked him how we can confirm if the problem is associated with the wiring or not, but he said he couldn’t confirm since he is not an electrician… (how could you conclude the electrical part was fine if you’re not an electrician???)

During his 1 hour diagnose session ($175+HST), he spent nearly half of the time “educating” me how heat pumps work and how my heat pump unit is hard to get, also denying all the faulty symptoms I had experienced. Anyhow, luckily the problem is now solved and it was due to the wiring issue with my Google Nest thermostat, so that I don’t have to WASTE another $4800+tax which he quoted me ($4100 parts + $700 installation), whereas other companies are charging around $3500+tax (parts & labour) for the same item.

In case you’re reading this David, just like to let you know that my heat pump was manufactured by “the Whalen company”, each of their products have specific model and serial numbers, thus mine is not a “custom built” item. Such a company has been in the industry for decades, not as you described a “bankrupted” factory. They have distributors across North America, so that you don’t really have to find their “leftovers” from some abandoned warehouses.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Very glad to find quality hone comfort
They were the most straightforward and easy company to deal with out of the 3 which i called for quotes
They were also the best priced.
I would highly recommend dealing with them for your hvac needs

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Company Response

Thank you for your kind words, Duncan. We are always here for you for your heating and cooling needs.
Quality Home Comfort

Marina
Marina
0 reviews Toronto, ON
10/10

AC

I recently replaced my air conditioning with Quality Home Comfort. Kevin helped me over the phone and in person. He was always available and prompt with his responses. I am happy with the work Bobby and Ali did. They have an excellent in house warranty so they stand by their work.

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Company Response

Thank you for the kind words marina. It is our pleasure to help you with your air conditioner. We are always here for you. We have been a family owned and operated full service HVAC company for over 30 years.
Quality Home Comfort

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality Home Comfort

Full service residential and commercial heating and cooling. Fully licensed and certified. Family owned and operated for over 30 years. Masters of installation and design. Commitment to excellence in customer service.

Specialists in radiant heating and electric/oil to gas conversions.

CATEGORIES
Heating & Air Conditioning, Solar Water Heating, Duct Cleaning, and Gas Installers
PRODUCTS
Furnace Air conditioner Boiler Tankless water heater Duct Cleaning And much more
SERVICES
We service all makes and models. Furnaces, boilers, air conditioners (central and ductless/mini-split), water heaters (tanks and tankless), radiant and in floor heating, gas connection for bbq, stove, etc, duct work, HVAC design, electric/oil to gas conversion, duct cleaning
BRANDS
Goodman,Carrier,Lennox, Daikin,Mitsubishi,Fujitsu, LG
SPECIALITIES
HVAC,Water Heaters,Ventalation, Duct Work,HVAC Design, In Floor Heaters, Gas Connections,Radiant Heating,Pool Heaters,Tankless Water Heaters, Furnace, Boilers, Combi Boilers,Smart Thermostats,Air Quality, Duct Cleaning
WEBSITE
http://www.qualityhomecomfort.ca/
YEAR ESTABLISHED
1988
PAYMENT METHOD
Cash, Cheque & Etransfer
LICENSES
HVAC Design,Heating Fuel Contractor, TSSA, HRAI, Licensed Gas Tech, Ont College of Trades Ref Tech
MEMBERSHIPS
HRAI, TSSA, GreenON
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, minimum 1 year.
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