Protectorn's responses are bots, or near bots.
Please be aware potential customers, ADT-Protectron has a bot, or potentially worse, an actual person that posts the following generic message to any service complaints on this website. No actual follow-up action ensues.
Generic Message, never with follow-up (I challenge any customer to prove this contention wrong):
"Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relation team look into this further, please forward your contact info to communication@protectron.com subject HOMESTARS Thank you"
- Approximate cost of services:
- $52.00
- Company Response
Hello N. Reynolds the HOMESTARS platform only allows us to give the reviewer the ability to contact us. We have no personal information from the reviewer. If you have any other questions please contact ADT-Protectron @ communication@protectron.com subject HOMESTARS or customer.support@protectron.com and a customer relations specialist will contact you.