Profile Marble & Bath Ltd

Kitchen Planning & Renovation
Surrey BC V3W 3G1
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Dianne from Burnaby
Dianne from Burnaby
6 reviews Burnaby, BC
3/10

bathroom renovation

I wanted white on white marbling. There is so little marbling that what there is looks like a mistake. The biggest problem is the shower pan, It does not drain all the water. The shower pan was installed first and I assumed it would drain. This was a bad mistake. if I had tried putting pails of water into the pan I would have seen that it does not drain all the way. At that point we could have had it taken out and a different pan put in. However we did not try out the shower pan until the walls and shower doors were installed. When we did try it out we found that the pan does not drain completely . Then it was too late to put in a different shower pan. The company owner tried to fix the problem with a thinner drain cover but it does not stay in place or solve the problem. Also if you instal shower doors the ledge is not very even.
I would like to warn all prospective customers to try out the shower pan as soon as possible to see if it drains all of the water out. I hate that the water sits in the corner, because that corner is lower than the drain

Approximate cost of services:
$7,000.00
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Company Response

First and of importance to readers, Profile was not contracted as the renovator or 'contractor' for this project as suggested by the heading, this was a DIY project. Our responsibility as a sub was to supply and install the clients chosen shower base and walls into an area prepared by the homeowner. Draining issues can be related directly to the level of the floor under the base as shower base has the csa required slope to the drain end.
White on white marble by nature of its definition is very neutral and its white highlights are muted against the white background.