Pro Stone

Countertops
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87%

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Reviews by rating (past 12 months)

Reviews for Pro Stone

Average customer rating:
9.1 10 (155 reviews)

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Kosta in Scarborough
Kosta in Scarborough
2 reviews Toronto, ON
10/10

granite install

We are extremely pleased with the work that pro stone has done for us. The granite install was flawless. Femi was wonderful right from the beginning including showing us various options as well as calling us before the cutting was to begin so that we could chose where we wanted the cuts. Measurements were spot on and the install went without a hitch. The granite fit like a glove. Thank you so very much for a fantastic job. We will definitely be back and highly recommend pro stone to anyone for their stone countertop needs.

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Never again in Scarborough
Never again in Scarborough
1 review Toronto, ON
0/10

Horrible customer service and quality

Ordered a custom marble vanity counter and bathtub surround by Prostone. Not only was the order late by a week but the marble was chipped in several areas. The installers conveniently stood in the way, as to not see the damaged areas. When called about getting repaired, I was given the run around and am still waiting two years later.

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Jenn B in Toronto
Jenn B in Toronto
1 review Toronto, ON
8/10

ProStone

We were very happy with ProStone and the granite countertop we received. The process was easy from start to finish and the installers were professional, quick and courteous. We would definitely recommend them.

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Private User
Private User
Private User reviews Toronto, ON
1/10

Breakfast Bar Counter

Whole process was not enjoyable.Had to chase after owner,every step of the process.Project left incomplete. Had to order supports from another company.Said it's not something they do.Why this was not mentioned when they came to measure out the counter,not sure.

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Claire Mc in Toronto
Claire Mc in Toronto
1 review Toronto, ON
8/10

Kitchen Renovation

Very happy with the beautiful granite we chose. It was installed expertly and on time, and looks really fantastic. Pro Stone went the extra mile with expert cutting for the windowsill

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
2/10

New kitchen granite counter top including backsplash

We had been referred to PorStone through our club Direct Buy. We were mildly happy with the whole process, how ever we had to chase them constantly to get the job completed! This was in 2015. Why am I doing a review only now? Well there after sale service is the worst I have ever felt with. We are trying to get there service guy out to fix a few spots on the counter surface that are rough to the touch. I have sent several emails, no response, I have to the office and filled out the required service request, 3 mths now no response , I have left several voice messages on the owners personnel voice mail and still no response! I have no idea how to deal with these guys! So beware of ever using Pro Stone. They have no respect for the customer, after they take your order!

1 of 1 people found this review helpful.
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Ernie from Toronto
Ernie from Toronto
6 reviews Toronto, ON
10/10

New Countertops

Weshna was incredibly helpful from start to finish. We changed our mind a couple of times but she was always patient and helpful. The installers were also very prompt and professional. The quality of the countertops is excellent, and we are very happy with the end result. Would recommend without hesitation.

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Alan in Parry Sound
Alan in Parry Sound
1 review Parry Sound, ON
9/10

New Kitchen Project

We love our new kitchen counter tops. All the Pro Stone team members were very professional and helpful. Weshna is the best! She is very knowledgeable and always ready and willing to help. When there was something she had to look into (ie. scheduling, design adjustments etc.) she was prompt with her responses, always providing me answers to all my questions/concerns within half a business day or sooner. The template person and installers were good and professional. They even came up to Parry Sound from Toronto during snowstorms just to make sure they got our project completed as per their promised timeline. My wife and I are very pleased with the product and level or service from Pro Stone.

1 of 1 people found this review helpful.
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Company Response

Thanks for your amazing feedback Alan! We are happy that you and your wife loved our product and service. It was a pleasure working with you, and we look forward to see you guys in the future :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Stone

At Pro Stone we take pride in manufacturing quality products for residential and commercial applications on a timely basis. As a leading manufacturer of stone in Toronto, we understand that our customers expect the highest standards of craftsmanship to meet their individual needs with the use of the latest technology ...
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