Priority Plumbing

Plumbing
Toronto ON M6P 3S7
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Priority Plumbing
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89%

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Reviews for Priority Plumbing

Average customer rating:
9.3 10 (756 reviews)

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hayley from Toronto
hayley from Toronto
1 review Toronto, ON
10/10

Fixing an underground pipe

All the drains in my house would not work so I called Priority Plumbing. It isn't easy to find a service company who’s on time, however I can honestly say Priority Plumbing accomplished this.
They were right on time, very friendly and did a great job! Our taps were done in just a few hours and when they left it looked like no one had been their in the first place! I truly appreciate the work they did and would not hesitate to call them in the future.

Approximate cost of services:
$4,000.00
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Company Response

Dear Hayley, Thank you so much for allowing us the opportunity to be your Plumbing and Drain service provider. We do not take your trust for granted. Our company goal is to provide fast, convenient and competent services. We thank you for sharing your experience with our company very much and thank you for being a valued client. - The Priority Team.

Frank
Frank
2 reviews Toronto, ON
10/10

Service

I left a deposit for some work to be done but it wasn't in my budget at this time. Priority plumbing refunded my deposit minus the service call. I will call them when ready to do the work

Review has 1 previous version
Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

Dear Frank, we understand that timing is important. When ever you are ready to proceed, we will be here to provide you with anything that you need.

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Leah from Old Toronto
Leah from Old Toronto
1 review Old Toronto, ON
8/10

Lead water service replacement

We contacted a number of plumbing companies about upgrading our water service from lead to copper. Priority was one of the more reasonable quotes, but also appeared to be the most reliable and capable. The work was completed quickly and efficiently and was for the exact amount quoted. The crew who performed the work were polite, did good work, and cleaned everything up when they were done.

Approximate cost of services:
$3,000.00
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Company Response

Dear Leah, Thank you for sharing your experience with fellow Torontonians. We are so happy to hear all of the wonderful things you wrote about us. We know that those things are all true, but it is really nice to hear it from our dearly valued clients.

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

scott from Old Toronto
scott from Old Toronto
1 review Old Toronto, ON
10/10

Plumbing

About to head out the door on vacation and notice my kitchen roof is about to collapse. My toilet was leaking all night. Try finding a plumber on a Saturday morning that can come and get the job done NOW! Thanks Priority Plumbing for your prompt and professional service.

Approximate cost of services:
$1,400.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Ellen Peters from Old Toronto
Ellen Peters from Old Toronto
1 review Old Toronto, ON
10/10

New toilet

This was the third time in ten years that I needed a plumber for the toilet. I called on a Saturday morning and the plumber arrived early afternoon. He was polite, informative and efficient.

Approximate cost of services:
$1,000.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Jennifer from North York
Jennifer from North York
1 review North York, ON
2/10

Fixing shower and leaky water valve

We had Priority Plumbing come in and clear our drain in the laundry room. They were extremely professional, came quickly and were very friendly. They also only charged $100 and we were very impressed. A few months later we had a few more different issues in the house so we called them again to fix them. At last we found a great, moderately priced plumber who did a great job. When I made the service call, the man who answered the phone was extremely pleasant and they came very very quickly. When the plumber came over, he listened to my complaints and briefly looked at the issues. He did not take anything apart. He then sat me down and went over in detail how my noisy shower and leaky valve would cost upwards of $1000 to fix. He said the part I needed for the shower was very pricey and hard to source. I asked if since we only renovated the bathroom 3 years ago would it be under warranty and he said no. However I insisted that I could get the part myself and he did give me a separate quote without it. He told me just the part would cost $300. For the leaky water valve in the basement, he gave me a whole long winded story about how he will need to take the entire thing out, put in new parts etc. That would cost $500. I was a bit flabbergasted with the cost because I renovated our entire house and knew simple plumbing issues did not cost that much. I called my neighbours plumber who actually took apart the shower, told me which part I needed, told me it would definitely be under warranty, called the store I bought it from, got the part for free and fixed it. I asked him how much the part would cost if it wasn't under warranty and he said max $120. As for the leaky valve in the basement, all it needed was to be tightened and problem solved. And no that isn't just a quick fix, it really had just become loose and needed to be tightened. I felt sick after Priority's plumber left only because I felt completely ripped off by them. Would it have been different if the plumber was dealing with my husband and not me? Who knows!

Approximate cost of services:
$1,000.00
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Company Response

Dear Jennifer, The difference between renovation plumbers and service plumbers, is that we service plumbers are called in to fix the problems that renovation plumbers create. For example, the reason the valve needed tightening was because the seal has worn away creating a space between the nut and the stem. Tightening the nut does not repair the seal that protects you from a flood. Eventually that valve will leak again potentially causing tens of thousands of dollars in damages. So in essence it is a "quick fix". The valve needs to be replaced. We see homes that are flooded every day because of this type of poor workmanship. Sometimes you may be happy to save a few hundred dollars in the short term, but it ends up costing you much more in the long run. We are sorry that you are unhappy and can understand why you thought we were trying to take advantage of you, based on an opinion of a renovation plumber, however we as service plumbers see the bigger picture and work to keep your home safe from problems in the future.

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

James MacLean-Taylor from Old Toronto
James MacLean-Taylor from Old Toronto
1 review Old Toronto, ON
10/10

Water heater valve replacement

I used Priority Plumbing's website to make an inquiry and had a representative call me back within a few hours. They offered to make an appointment for same-day service. Angelo, the plumber who arrived at my home, was impeccably polite and very friendly. The problem with my water heater mixing valve was identified quickly and the whole repair was made within an hour. Angelo provided several, fully priced options for me to choose form (some including warranties, and there was more than one way to solve the problem as well). If Angelo is representative of what the average professional form this company is like, then I can highly recommend them. Angelo, specifically, was exemplary. 10 out of 10.

Approximate cost of services:
$750.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Matt from Mississauga
Matt from Mississauga
1 review Mississauga, ON
10/10

Replace Main Sewer Ppe

Our 62 year old home has 62 year old clay pipe running out to the street. Greg from Priority Plumbing was the only person (we had 5) who came to give an estimate who took the time to actually look in the pipe, with the camera snake. Greg clearly explained our options and gave a quote with no small print of charging more should something happen. Well it did, our cabinet in the basement was immobile so instead of demolishing the cabinet he said they would go the more expensive route at no extra cost. Fantastic. The crew were very courteous, non-smoking, professionals. There was absolutely no mess inside or out for me to clean up. They even replanted the plants they had to remove to dig. Top it off, the brought there own bags of topsoil and replanted the grass. I am keeping there work sign out front as long as they want. I am sure they will get more business in my area from the excellent job done.
Without hesitation priority plumbing was the best choice, if you read this you must at least give them a chance to quote your job. You will be as happy as I am when the job is done.

Approximate cost of services:
$6,000.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Barbara Wane from Etobicoke
Barbara Wane from Etobicoke
3 reviews Etobicoke, ON
10/10

clogged toilet

It was a Sunday and I had reason to believe my toilet would overflow. I did not think it was clogged, but needed help. I waited for less than half an hour and Tony was very helpful. I love the respect Priority has for one's home ie, the booties and the front hallway carpet.
Tony was very thorough and took time to make sure all was well with the fixtures and connections and then knew the toilet was clogged.
I was able to use my Christmas coupon and the service call fee was waived. THANKS!!!

Approximate cost of services:
$253.12
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Dominic from Mississauga
Dominic from Mississauga
1 review Mississauga, ON
10/10

Toilet seal replacement

Great Service, Quick Response and very professional. Priority Plumber solved my worries about the leak in less than 30 minutes at the same time gave me cheap and easy option to fixing my leak. I am glad I called them

Approximate cost of services:
$285.93
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing and Drain Services
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.