Hired Pioneer Pools because of its expertise. Paid IN ADVANVCE for a pool opening. Wasn't advised that only in certain areas/cities do they clean the waterline & coping and did not include starting your equipment (not enough water in the pool so why not a discount? Could have told us to stick the hose in before they came???) ...2 service men came - hour later they only thing we paid for was for them to remove our pool cover , drain the water off it and roll it up and throw a few chemicals into the pool!!!! My goodness we were taken advantage off (new pool owners) and should have shopped around more!!! Will never shop/use their company and would never recommend!