I have heard a lot of sales pitches before I chose my furnace. This company's sales person was the most educational, non-pushy, and professional. He and his manager helped me to select the right model within the price range.
They installed my furnace (came on time and left the place clean). They informed me of the manufacturer rebate that I was entitled to.
Time passed; the rebate's deadline has in the past and I did not apply for it. Much to my surprise, half a year later I received a letter from Pinnacle, reminding of the rebate and containing all necessary forms.
I have received my money back and I am very grateful to staff at Pinnacle for this outstanding customer care.
My furnace works great; the whole experience, end to end, was great.
I highly recommend this company.
- Approximate cost of services:
- $3,000.00