Pilkey Glass & Mirror

Mirrors & Glass
80 Bullock Dr, Suite 9 Markham ON L3P 3P7
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HomeStars  >  Mirrors & Glass in Unionville  >  Pilkey Glass & Mirror  >  Poor Customer Service
Private User
Private User
Private User reviews Toronto, ON
1/10

Poor Customer Service

Very disappointed w the customer service of Pilkey Glass. First attempt to install mirror and they had not measured stairwell so couldn't get it in. While trying they gouged and scraped the walls. Not a problem as I pulled out the filler and paint and they repaired it on the spot. Pilkey came back a week later to try with mirror again (they had cut it smaller) I wasn't in but my daughter and friend were in the house. They again gouged the walls but left this time didn't bother to ask for paint and filler (or at least fill with their own putty if this is an issue they seem to wncounter). Was surprised that they made no comment or apology for demoing my newly renovated wall. Phoned Pilkey to complain and was told 'they would tell the boss'. I took pics of damage and sent email stating I'd like to hear from them. No response. I guess since they are paid in full before they work they figure they don't need to make the courtesy of an apology. Wouldn't recommend this company.

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