On the advice of our contractor, BVD Home Improvements, we had a representative from Ontaro Screen Systems come to our new home and guide us in our choice of screen systems for our front door. Kevin was nothing short of amazing in his professionalism and suggestions. Once we agreed on what we wanted, we set a date for the installation and on the scheduled day, exactly at the prescribed time, Mike C, the installer, arrived to complete the project. Mike was amazing!!! He really knew his stuff. He suggested some modifications to our original plans. After listening to him, it was obvious that we were in very good hands. Once the work was completed, Mike thoroughly cleaned his work area and explained the functioning of the door and how to maintain it for a long lasting, trouble free door. Mike's installation was much more than what I was expecting. He did more than install a screen system, he crafted a beautiful entrance into our house. When he left for his next project, I felt he had become a good friend, not just a good, professional installer. Thank you Ontario Screen Systems for having taken such great care of us.
- Company Response
Thank you so much, Julien, for this review. We have passed your kind comments along to both Kevin and Mike. We are so grateful for our employees, who set the benchmark for customer service in the retractable screening industry. Did you know that all of our installation staff have passed a criminal background check?