A burst water pipe soaked the breaker panel causing the furnace, and several other spots throughout the house, to rebel. Hence, our heat, in addition to lighting throughout a good portion of the house, went out during a period of severe cold warnings in the city.
Kazem to the rescue. From the moment we had our initial chat on the phone about the work, I could tell that I was working with a decent human being who was prepared to walk me through the troubleshooting basics on the phone perhaps preventing the need for a service call.
In the end, a service call was required.
He and his assistant, Sinan, came to take a look and restore heat and light. Throughout our work together, Kazem was clear and honest. They were on time, professional, respectful, and just lovely to work with and have in my space. The price for the work accomplished was fair enough that all of us ended the day pleased.
The breaker panel still needs to be replaced and rewired. Kazem will be back to do this when time and weather allows. I intend to engage Kazem and his team for all of our lighting and electrical needs.