Palmer Brothers Heating & AC

Heating & Air Conditioning
90 Esna Park Dr Markham ON L3R 2R7
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HomeStars  >  Heating & Air Conditioning in Richmond Hill  >  Palmer Brothers Heating & AC
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87%

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Reviews by rating (past 12 months)

Reviews for Palmer Brothers Heating & AC

Average customer rating:
9.6 10 (8 reviews)

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Robert Stewart in Markham
Robert Stewart in Markham
1 review Markham, ON
10/10

Great Air Conditioner Repared

Mike at Palmer Bros., Markham was so good, he fixed up our air conditioner which didn't work overnight on this hot summer. Mike also gave us good info on a lot of things. We are very happy about his good work.

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Nathan in Markham
Nathan in Markham
14 reviews Markham, ON
10/10

Gas Furnace Repair

My heating stopped working on the coldest day of the year. I first called Reliance since I have a water heater contract with them, but their technician tried selling me a new furnace which was ridiculous for a 7 year old unit. I found Palmer in the phonebook and called them since they were local. The technician, Jeff, arrived when he had promised and performed a thorough examination of the furnace. He lubricated the motor but it was too seized. He called his suppliers but they were all closed, so he offered to install a smaller motor as a temporary fix. He later got a call from a supplier, saying that he could pick up a motor in the evening. He left but returned in the evening with the part. He was very meticulous with his work and even cleaned parts that were not related to the repair. I was very pleased with the work, customer service and price that was charged. He was very friendly, offered helpful advice, and was careful to not make a mess.

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Gerry
Gerry
8 reviews Pickering, ON
10/10

Water Heater

I called Palmer Brothers as our water heater would not come on. Each time it tried it would shut itself down. It was our worst snow storm this year when I called first thing in the morning and Dave Palmer answered the phone. Dave had a couple of guys out that afternoon and some parts had to be ordered. Since the water heater was 9 years old Dave gave me the option of replacing or repairing. I chose to repair and put in all new parts. Dave's guys had the water heater up and running the next morning. I have used Palmer Brothers for many years and would highly recommend their service and installation for HVAC needs.

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john from Toronto
john from Toronto
2 reviews Richmond Hill, ON
10/10

new furnace and ac

We just had our 20 year old furnace and ac unit replaced by the Palmer Brothers. Glenn came out and gave us a great quote and the unit was installed in the same week. This is the second system I have purchased from them. The service is next to none!
Cheers,
John

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Cathy in Markham
Cathy in Markham
4 reviews Markham, ON
10/10

New Furnace

Palmer Brothers did a great job installing the furnace a year ago in November. They were very neat and kept the are clean. They responded quickly as I had no heat. They provided all the information that I needed to apply for a rebate. Have had no problems with the equipment.
Very happy with the service provided.

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B - Markham, ON
B - Markham, ON
16 reviews Markham, ON
9/10

Furnace maintenance

I called for a quote on furnace cleaning and the service people were knowledgeable and polite. To be honest I can't remember where the phone call left off (I think they were going to call back to book a day) but the furnace service person randomly show up on a weekday without us booking an appointment, which ended up turning out ok because my husband just happened to be working from home that day. Palmer Bros. were the ones who pointed out all the numerous code violations on our tankless water heater unit installed by [competitors name removed- ed] (whom we do NOT recommend). The service person also cleaned a calcium spot on our gas fireplace glass for free. Overall it was a good experience.

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Bill in High park
Bill in High park
1 review Toronto, ON
8/10

Replacement of furnace and hot water tank

the installers needed to come back a couple of times before the plumbing to the hot water heater was leak free. Otherwise, Mike (the salesperson) was responsive and gave us good advice.

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Carla from North Toronto
Carla from North Toronto
12 reviews Toronto, ON

First Review

10/10

Furnace Repair

We thought the pilot light was out in the furnace. . .a straighforward repair. The verdict from the initial visit: a new furnace would be required. The repairman - Mike - refused to "be beat by a lousy furnace". He consulted on his own time with his peers, came back at the crack of dawn the next day, took the furnace apart and lo and behold it worked! Certainly above and beyond the call of duty. Outstanding dedication.

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