We met the Palmer Brothers at the Markham Fair Home Show years ago when we first moved to Markham in 2001. The 1970-built home that we had moved into had the original furnace and did not have an air conditioner. We had them install a new furnace and air conditioner and had them periodically give the furnace a check up before winter. Sixteen years later our air conditioner stopped working and within a day (during quite a heat spell) they replaced it for us. The folks that have come over the years from Palmer Brothers have always been genuine and informative and have made us feel confident with the services they provide. It has been comforting to be able to count on them all these years for services so vital to the maintenance of our home.