On The Spot Carpet Cleaning Specialists

We hired this company to steam clean carpets in our basement and stairs. Todd and his assistant came in with their street shoes. When I requested them to either wear indoor shoes or shoe covers Todd cited safety issues, but assured me that they would clean as they came up the stairs so as to not soil the carpet. I agreed.

However it soon became apparent that they were walking over clean parts with dirty shoes, I objected. Todd then responded that the clean carpet would clean their shoes! WHAT??? Defies all logic!

Sensing my displeasure, Todd immediately quipped if you dont pay well take you to court! When I hadnt said anything about payment? Never met anyone as presumptuous and arrogant. Since when is it appropriate to talk to clients this way? We asked them to leave and hired someone else who was professional and respectful and did a great job.

We also sent payment to Todd. Would definitely NOT recommend him though.

Very happy with my clean carpet!
My super senior dog left a number of stains that needed attention and they were expertly cleaned! I would not hesitate to recommend and use On The Spot again.
Great job, fair price!

On The Spot! was able to come within 24 hours and handled a very messy and complicated cleaning easily. We were unsure the stains would come out and there would be no discolouration, but they were able to make the carpets look brand new.

The gentlemen that provided the service were friendly, knowledgeable and efficient.

I would hit this company again in a heartbeat.

Guys were amazing! Dining chairs looked brand new! Fantastic job on rugs, carpet, two cream couches and two cream arm chairs! Lots of compliments!!!

Very friendly staff and did the job very efficiently. Most of the stains came out of the carpets

Cleaning 2 Lazy Boy chairs - arrived on time - worked efficiently. Chairs looked much better after cleaning. Drying took approximately 24 hours.

Thank you On The Spot. My wool area rug 8 x 10 had 2 puppy stains that were very noticeable and I thought permanent.

The rug is like new. I couldn’t be happier.
Great customer service. …

Sandra Smith

Had my couches cleaned recently. And they look brand new! I was amazed at how quickly they dried. I was able to sit on them by end of day.
The gentlemen were on time, professional and polite. I highly recommend On the Spot.

I used On the Spot cleaning and they did an amazing job very professional very good to deal with .

Best experience with On The Spot carpet cleaners hands down! Todd arrived at my home on time and his professionalism and knowledge about my expensive rugs and furniture made me feel comfortable. I have referred my family and friends to them and everyone has been thrilled with their service. I have already made another appointment to have them come back and clean my stairs and hallways carpets. You won’t be disappointed!