Oakville Glass & Mirror Ltd

Windows & Doors Installation & Service
550 Bronte Rd Oakville ON L6L 6S1
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

55%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Oakville Glass & Mirror Ltd

Average customer rating:
6 10 (6 reviews)

Sort by

Phil in Toronto
Phil in Toronto
2 reviews Oakville, ON
5/10

Rain delay

We had a schedule appointment several weeks ago and had this day delayed because of rain. Now it has happened again, rain caused another delay. They should change their policy whereby if someone is delayed twice, say, someone has to get bumped so OUR job can get completed. We have had our summer so disrupted with delays but it’s a bit unfair. Was to get a call back from “Ingrid” to discuss but I guess she doesn’t care about the feedback to make the scheduling more fair.

Was this review helpful? Yes No
Private User
Private User
Private User reviews Oakville, ON
0/10

glass shower

Unfortunately for us, we have had quite a bad experience with this company and the substandard level of customer service that we have experienced. We regret to say we would not ever use them again. Long delays lasting months, wrong measurements taken ...worst of all, their installer Kevin is extremely rude.

Was this review helpful? Yes No
MC from Oakville
MC from Oakville
5 reviews Oakville, ON
10/10

Glass Shower Door, Hardware for Screen Door

Oakville Glass and Mirror is a family run business that has been in Oakville many years. We have used them on several occasions to have glass/mirror cut, installation of a glass shower door and just recently purchasing of hardware for our front screen double doors. They are always pleasant and very helpful. Our latest purchase was the hardware for our double screen doors. They were very patient in working with us to get a good replacement that would fit into the holes already drilled into the screen door. We like to DIY and they were again patient and helpful and milled the door strike for us at no charge at their shop to allow the hardware to fit perfectly. We would have never been able to do that adjustment ourselves. The cost of the hardware that we chose was $140.00. We started out trying to solve the problem of broken hardware on an older screen door system at Home Depot. The gentleman there, after looking around for awhile for different options, suggested that we purchase a new screen door for $99.00. We would have had to purchase two doors, trying to match the colour of the enclosure and have them installed. By the time we would have finished it would have been a much more costly option and we would have most likely had great difficulty matching the glass enclosure for the screen doors, compounding the problem.

We are absolutely delighted with the recommendations of Oakville Glass and the end result, both with the look as well as the cost savings for us.

Was this review helpful?
evelyn cook in Oakville
evelyn cook in Oakville
4 reviews Oakville, ON
10/10

Replacing window panes

My husband and I were going to replace the windows in our living and dining rooms, however as they were in perfect shape except for the glass we decided to get a quote on just replacing the glass. Oakville Glass & Mirror came to our house and gave us a free estimate with no pressure on buying. As there was a huge difference between the cost of new windows and replacing the glass, we decided to go the replacement route. The job was done quickly, efficiently, with two very personable workers. They also put on new locks. The work was done last summer and they were right on time. We are very happy with the result. Would highly recommend this company.

Was this review helpful? Yes No
Irene2 in Oakville
Irene2 in Oakville
1 review Oakville, ON
10/10

Skylights

Oakville Glass installed two skylights for us last fall. We chose them because we've hired them over the years and they have always done great work. Pat the installer (I think that's his name) was very helpful. He cleaned up and we've no trouble with the installations.

Was this review helpful? Yes No
HS in Oakville
HS in Oakville
1 review Oakville, ON

First Review

1/10

Glass tabletops

Placed an order for glass tabletops. No one called us when they were ready - instead their delivery people just showed up at our door unannounced - no one was at home to take the delivery.. None of their staff returned our phonecalls to reschedule delivery - they kept telling us we will call you to reschedule but never did. I had to be proactive and keep following-up for delivery to take place. When we told them about their poor service they were completely indifferent and unapologetic. Very poor customer service and would definitley not recommed this company to any of my friends.

2 of 2 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Oakville?