The work was immaculate - however when you are given a timeline of 8 - 12 weeks - it was actually extended to 6 months! Also no compensation was given for the delay other than occasional emails notifying you of the delay (I must've been sent 3 emails). Low star rating is there due to the delays. If you are in an emergency or require something within their promised time-frame - I would avoid them. If time limit is not a problem - then this is the company to go with.
2/6/19 - Update on comment above - I got a call from Paul Ph: 416-745-0565 - his main goal was to explain the delay in the install (ending of the rebates) - I reminded him I had ordered the window before rebates ended. He then proceeded to tell me that there was already a back-log. I asked him if he was going to offer me a rebate or compensation - to clarify he asked me if it was POSSIBLE TO CHANGE MY COMMENT HERE! I've now downgraded the status to '0' stars.
- Approximate cost of services:
- $1,500.00
- Company Response
Hi Athar. We are pleased to hear you are happy with our work & people. Due to the overwhelming participation of the Government Rebate program the whole industry experienced delays. Regards, The Consumer's Choice Team.