We have mixed feelings about the service we received from North York Moving and Storage. The movers who arrived on the day of our move were great they were professional and courteous, and they worked hard. We must say, though, we had a few concerns with the management. A representative attended at our former home a month before the move to do a pre-move assessment. At that time, he assessed how many possessions needed to be moved and the size of the truck that would be required. Yet, the day of the move, the truck was too small to do the move in one trip (even though we had since given away a lot of furniture and other possessions after the representative's visit, so if anything, there was less to move). As a result, the move took more time than anticipated and was more expensive. Also, the floors in our new home had just been redone, and the representative told us that the movers would be extra careful and would use runners. On the day of the move, the movers had no runners (although they did tread carefully on the new floors). Overall, the movers were great, but management leaves a bit to be desired. Next time I would probably try another company.