I hired NYM because they had a spring deal ($49/hr) with no hidden costs, SO THEY SAID. They were 1 hour late, took a lunch break after an hour (which I paid for), were incredibly slow, broke the leg on my entertainment unit, and had the nerve to ask for a tip. The list is endless. They charged my VISA $1313 the day after the move and didn't even send me an invoice. I was told that I would be billed for the remaining balance if I provided $150 deposit. We visited their office to explain the discrepancies, they said they would take care of it and then sent me an invoice for $1218 and then another one for $999 and then the final one for $927 which added up to $897. I spent 5 LONG months trying to reach these people. They ignored all emails and phone messages. We then contacted VISA who was able to retrieve $400 back. They were rude, ignored me and generally very unprofessional. My total cost for my small apartment was $1077. They do seem to very shady.