North York Moving And Storage

I had a move arranged and promised at $195 inclusive for all charges for 2 movers and a truck. For additional hour was $55. They were late by 2 hours. The job took them 3 1/2 hours. They over charged me compared to the promised price as per written email. I dont mind paying more, however they promised a promotion which they turned back on. They would not unload my things until I paid them more. Very unprofessional company. Should not promise if they can not deliver their promise. When I called the manager to complain, he said "I can't deal with it". His excuse was because it was after hours, during my move. They refuse to admit their faults and what they promised, but I have an email to prove the quote they have offered.