North Star Homes Inc

Builders
361 Four Valley Dr Concord ON L4K 5Z3
Write a Review
Write a Review
HomeStars  >  Builders in Maple  >  North Star Homes Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

58%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for North Star Homes Inc

Average customer rating:
5.9 10 (11 reviews)

Sort by

jrajora in Brantford
jrajora in Brantford
0 reviews Brantford, ON
10/10

Cookstown

One year later we are very pleased with our home. The builder is fair and finished the project in a relatively timely manner. The finishings were excellent and we are happy we our home. Thanks Northstar!

Was this review helpful? Yes No
Private User
Private User
Private User reviews Simcoe County, ON
10/10

Excellent builder

People who are disgruntled are the ones who like to write reviews the most. My experience with North Star has been great. We visited the site every day - yes, every day - and watched everything from excavation to footings, basement walls, framing, electrical, HVAC, plumbing, insulation, drywall, bricking, roofing. We took pictures every step of the way. Any one who says this builder uses cheap materials doesn't know what they are talking about. TJI silent floor joists, plywood (not OSB) subfloors sanded and screwed, formaldehyde free insulation, shut offs under all sinks, real wood (not MDF) mouldings, reinforced rebar in garage floor, cement board (not vinyl) for eaves, and the list goes on. People think because a tile cracks or a nail pops that they have big problems. What matters most is what's behind the drywall. Take it from me: there is nothing cheap about this builder.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Private User
Private User
Private User reviews Richmond Hill, ON
3/10

Some issues were resolved

After bringing up my concerns to NorthStar, we spoke to a representative and some of the issues were resolved.

Our concerns included:
- Leaky taps
- Water leaking through garage ceiling
- Cold spots on upper floor
- Sound travels easily from basement to second floor
- Draft coming in through windows
- Incomplete work (caulking on tiles, faucets needed replacing)

We were told some of the issues in the house can happen in any house, depending on the location and direction that the house is facing and aesthetic issues, such as uneven doors and cracks, happen over time as the house settles. Not to mention, all the houses have been inspected and are up to code. I was assured all the materials used in the house are eco-friendly and far superior to the materials used way back in the day.

Review has 1 previous version
0 of 1 people found this review helpful.
Was this review helpful? Yes No
Private User
Private User
Private User reviews Milton, ON
0/10

New Home

If you're thinking about buying DO NOT purchase from this builder. Everything is inside the home is cheap and I'm sure they used the cheapest contractors they could find. This will all be fine if they had small percentage of customer service, frankly I don't think the concept exist with this builder. You are screwed if you're TARION warranty is expired because if they decided to fix something within that period and the same problem returns outside of the warranty no one cares, you're on your own Do your homework before you purchase a home; whether it cost $300K or $3M, you deserve a great product and service. We're now 3yrs in, our basement got flooded because the sump pump no longer works. Another "dollar store" quality material that was placed in our home. The things I mentioned here is just a fraction of all the crap that has happened and the extra expense we've incurred because of someone's lack of professionalism & ethics.

1 of 2 people found this review helpful.
Was this review helpful? Yes No
Vitalina from Woodbridge
Vitalina from Woodbridge
0 reviews Vaughan, ON
10/10

Basement renovation

Guys were great they completed the job in 4 days instead of 5 as originally forecasted. They were very neat, trustworthy, thorough and pleasant. For any question that I had they eagerly provided an answer or identified a resource to obtain the answer. I am very pleased with the work there were no surprises and everything went smoothly as planned. I would highly recommend this crew for any work performed in your household.

Was this review helpful? Yes No
Stella I  from Richmond Hill
Stella I from Richmond Hill
0 reviews Vaughan, ON
10/10

Kings hill

North Star homes is a great builder great quality great service very happy with everything they've done not a problem in sight . Sales team was great help me through my first time home buying . Great experience with the Decore center quality finishing I'm very very happy. I would recommend Northstar to anyone buying their first time.

2 of 2 people found this review helpful.
Was this review helpful?
Edwin from Richmond Hill
Edwin from Richmond Hill
1 review Richmond Hill, ON
2/10

New House

I like the layout of the house. But in terms of their warranty service and workmanship, it is terrible. Issues start popping around 2 years. The issues including leaking faucet, plumbing, shingle flying off, granite trimming broken, concrete pot hole in the garage. This is a relatively new house. I don't expect to have some many problems.

Was this review helpful? Yes No
Febe from Maple
Febe from Maple
1 review Maple, ON
1/10

Richmond hill

Please stay clear of this builder. They use the cheapest materials and their workmanship is extremely poor. They try very hard to avoid repairing anything from small to big even though its listed on your warranty form. Very poor quality!

0 of 1 people found this review helpful.
Was this review helpful? Yes No
Sandy in Brampton
Sandy in Brampton
1 review BRAMPTON, ON
3/10

New Home

Lacking in quality and workmanship. It's as if they hire the cheapest contractors they can find. Compared to similarly priced homes we've seen by other builders they really need to step it up. House was not even cleaned decently when we moved in. Dismiss our concerns about everything including dead grass not laid properly, raised shingles, cold spots in house etc. Would not buy again for long term residence.

1 of 2 people found this review helpful.
Was this review helpful? Yes No
Lola from Richmond Hill
Lola from Richmond Hill
1 review Toronto, ON
7/10

Home Builder

They were a good service and I'd recommend it to friends and family. But overall they were normal and average. If I were to buy another home I would probably deal with them. But with some conditions.

1 of 2 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.