NewRidge Refinishing Group

Floor Laying & Refinishing
876 Golf Links Road Hamilton ON L9K1M7
HomeStars  >  Floor Laying & Refinishing in Burlington  >  NewRidge Refinishing Group
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Reviews for NewRidge Refinishing Group

Average customer rating:
9.8 10 (332 reviews)

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Marion in Burlington
1 review Oakville, ON
10/10

Lory and her team were amazing to work with. Set expectations well and always met expectations. Lory and team installed our new hardwood flooring and refinished our stairs, including refinishing the treads and handrail and installing new nosing, newel, and pickets. Everything was done quickly with care and attention to detail and we are so happy with the end product.

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Company Response

Thank you Marion for taking the time to write a review of your experience with us for your major floor and stair project. Please keep us in mind if you know of anyone looking to renovate their stairs and floor.
Warmest Regards,
Scott

Naveen
2 reviews Pickering, ON
10/10

Lory and her team did a great job to gut our basement, the job was completed in 3 days and was a tough one, but her team did a good job. They were professional, were available sooner than other contractors and good with addressing unexpected situations with our plumbing and electrical. They took the time to answer questions about different aspects of the demo and were helpful with advice on future work.

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Company Response

Thank you for taking the time to write a review. It was a pleasure for all of is to work with you on your basement reno project. Please keep us in mind for a future renovation project.

Warmest Regards,
Scott

Ellana  in Toronto
1 review Toronto, ON
10/10

Scott and his team were unbelievable to deal with. This company is honest and professional and does great work. The email communication was great and they were the only contractor who actually showed up when they said they would and on Time. They were quick, efficient and amazing to deal with. I would use them again in a heartbeat!!

1 of 1 people found this review helpful.
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Company Response

Thank you Ellana for taking the time to write a review. It was a pleasure for Sebastian and myself to work with you on this project. Please keep us in mind for a future project and thanks again for choosing our services!

Warmest Regards,
Scott

Shannon in Toronto
1 review Toronto, ON
10/10

I just moved into an older home that had carpet and linoleum glued to the wood flooring in the bedrooms. It looked like the impossible task to bring the floors back but Matt did an incredible job. The floors look amazing. Matt was professional and his workmanship is topnotch. I definitely recommend this company. You will not be disappointed.

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Company Response

Thank you Paula for taking the time to write a review of your experience. It was a pleasure for Matt and myself to work with you on this project. Please keep us in mind for another future project and let your friends and family know if they are looking to update there hardwood floors and/or stairs. Thanks again!
Regards,
Scott

jeff in Burlington
1 review Burlington, ON
10/10

We recently had our hardwood floors refinished in our Living Room, Dining Room and Family Room. The work was completed in 4 days by Matt and we couldn't be happier. Matt is a true professional, gentlemen and most of all an Artist! Our project was unique because the floor colour was being changed to match our staircase and upper level flooring. Matt took the time to stain the floor with 6 different samples to ensure we had a perfect match before starting the staining process. He would also text us very specific details at the end of each day regarding ventilation, dry time, heating, etc. I would highly recommend Matt for any flooring project.

1 of 1 people found this review helpful.
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Company Response

Thank you Jeff for taking the time to share your experience. It was a pleasure for Matt and I to work with you on this floor refinishing project. Please keep us in mind for a future project and thank you for your recommendation.

Warmest Regards,
Scott

heather.jessome in Toronto
1 review Toronto, ON
10/10

I had 50 year old red oak damaged hardwood floors .
Duc came over and gave me some great options to choose between.
He could have told me to replace it all but he replaced the foyer which was tile and replaced the damaged wood section. Then refinished it all and matched the rest of the old red oak color beautifully.
Great work !!

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Company Response

Thank you Heather for your comments. It was a pleasure for both Duc, myself and the team to work with you.

Please keep us in mind for another future project and let your friends and family know if they are looking to update there hardwood floors and/or stairs. Thanks again.

Regards,
Scott

Peter in Markham
4 reviews Markham, ON
10/10

Sebastian, Vinny and the team did an excellent job refinishing our floors and staircase. The oiled finish is exactly what we were hoping for and the quality of their job was first class. They even came back and did extra work on our staircase that was not part of their original quote. Scott was also very helpful in connecting us to a company who supplied a replacement to our basement staircase.
Our experience throughout was excellent !

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Company Response

Thank you Peter for taking the time to write a review. It was a pleasure for Sebastian, Vinny, myself and the whole team to work with you on this project. Please keep us in mind for a future project and thanks again for choosing our services!

Warmest Regards,
Scott

domenicfilice
2 reviews Hamilton, ON
9/10

Dealing with the guys at New ridge was a good experience. I have no complaints. I am a contractor, and I have an eye for the small but the guys at new ridge did a fantastic job, and the price was about average. The particular job we worked on together was an oak floor that needed refinishing. Duke met with me and the homeowner and discussed the process and to talk about stain colours. I think he was very professional and his work is as well. I will be using duke and new ridge for any future refinishing jobs.

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Company Response

Thanks Domenic for your review. It was a pleasure for all of us to work with you on this project and looking forward to our next project together. Thanks again for choosing our services.

Warmest Regards,
Scott

Liz in Hamilton
2 reviews Hamilton, ON
10/10

I had an excellent experience having all of the flooring in my house refinished (oak upstairs, and pine downstairs). The floors were very worn and not in great shape, but look fantastic now! Matt was excellent to deal with - I really appreciated his attention to detail, and he worked hard to make everything look as beautiful as possible. He was also punctual and polite. I have no hesitation recommending his work to anyone.

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Company Response

Thank you Liz for taking the time to share your experience. It was a pleasure for Matt and I to work with you on this floor refinishing project. Please keep us in mind for a future project and thank you for your recommendation.

Warmest Regards,
Scott

10/10

Lory and her team did an excellent job of doing the stairs and redoing part of the flooring after being ripped off from another "company". You can appreciate the quality of the work done in the attached photos. We really high recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review. It was a pleasure for all of is to work with you. we're we can help you in this unfortunate situation. Its ashamed to hear that there are disgusting people out there that rip off homeowners in the community. Anyways, we're glad to hear everything went well .

Warmest Regards,
Scott

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about NewRidge Refinishing Group

!!!PLEASE SEND ALL EMAILS DIRECTLY TO ESTIMATES@NEWRIDGEREFINISHING.COM. DO NOT MESSAGE US THROUGH THE HOMESTAR'S MESSAGING SYSTEM AS WE HAVE DIFFICULTY RECEIVING THOSE MESSAGES . THANK YOU!!!

Our story is comprised of multiple stories from the craftspeople working at this company. Telling those stories one at a time is complicated compared to sharing the common theme for our interior woodworking business; a love of the craft. At our company we recognized that there is a group of homeowners who value their time as well as the quality of services they need. Our team decided to commit to this niche market because our talents AND our quality of communication are what differentiates this company.

Have you ever had to live out of a hotel for more than a week? The process can really grate on your nerves and become exhausting. We know the feeling because we have been there too, so we work to provide consistent quality without any mistakes that can encumber your time. Read on and we will tell you how we do this.

Evaluating key elements of the refinishing and installation business for more than ten years with our customer surveys and follow up phone calls have proven that clear expectations for timelines, product quality, and workmanship are number one. From the smallest details of how to transition from wood to tile all the way to how to refinish your staircase in a schedule that works with your painter. It takes experience and passion to ensure your job is treated as a complete project.

We have identified and hired the best tradesmen in this area thoroughly. Each person working with this group has been evaluated in person for quality of workmanship by reviewing multiple completed jobs. In addition, we validate references to ensure there are no surprises later.

Newridge Refinishing Group is owned and managed by Scott Newman, a second-generation flooring professional. Growing up in the business means that his management style is well balanced for pairing your needs with the best tradesman in the company for the job. Because of our commitment to the customer, our reputation online is among the best for the southern Ontario region.

Our words are one thing, but we encourage you to check us out for yourself.

If you feel that we are a good fit, then we encourage you to contact us by phone or email. We promise to respond quickly and assess your needs so that we can serve you in a timely manner. Thanks for reading and have a great day.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, PayPal
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 30 days.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.