Used twice for work at 222 The Esplanade
New Water was recommended by property management.
First job was to fix a leaky kitchen faucet, we guessed correctly that the faucet was a Moen. Plumber came and changed the cartridge quickly.
2nd job was to fix a shut off valve that was leaking, and a toilet that was filling slowly. Called them, and they gave me a 4 hour window 10am to 2pm. They had all the parts on hand in their truck which was great.
Plumber Matt fixed both issues very quickly.
Received a written invoice and charged my credit card. Great for condo jobs downtown.
Every plumber seems to tell me that Moen fixtures are the best, because of their free replacement cartridge service. But for some reason they charge plumbers for the same cartridges.
Minimum hourly rate $170 then they bill I believe 30 minute increments.
Warranty on tee labour of 90 days, and parts 1 year.
I think things have changed from some of these negative review. I would use them again.
Protip - If it's a Moen faucet, contact Moen to get a replacement cartridge shipped to you for free.
- Approximate cost of services:
- $294.00