New View Window Cleaning

Window & Gutter Cleaning
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95%

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Reviews by rating (past 12 months)

Reviews for New View Window Cleaning

Average customer rating:
9.8 10 (105 reviews)

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PeterBloor
PeterBloor
3 reviews Toronto, ON
3/10

No warning given

They quoted for the job and said they could do it on June 9th - they actually turned up without warning on May 18th.
We had requested a quote from a different cleaner because of the delay.
Was not impressed with the lack of communication and will not use New View again.

1 of 2 people found this review helpful.
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Company Response

Thank you for your reply. As we strive to service our customers promptly we came early as you stated that we could "just show up" unannounced before the original date. So sorry that we surprised you. We thought it would be a nice surprise. We will aim to make a courtesy call before such an occurrence in the future. Brian

digli
digli
1 review Toronto, ON
10/10

Exterior window cleaning

The person doing the work (Derek) was, as always, very nice to work with and did a thorough job. I would highly recommend both Derek and New View Window Cleaners.

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Company Response

Thank you for your praises. Looking forward to helping you this fall.
Brian

Ellen M.
Ellen M.
2 reviews Toronto, ON
10/10

Window washing

Excellent work, very lovely people who did the work, didn't rush away, followed instructions with a smile.
A pleasure!

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Company Response

Hello Ellen:
Thank you. Was a pleasure for us too. We like making such a difference!
Brian

Aisha Umar in North York
Aisha Umar in North York
2 reviews Toronto, ON
10/10

Window Cleaning (Victorian Townhome)

The first thing that struck me was an email from Brian (when I asked for the quote) asking what he could do to make this exceptionally better than any other window cleaning service I'd ever had. It is exceptional service at a reasonable price. Kirklan was responsive (I asked if he could do the inside of the windows and the screens at the last minute - he gave me very fair pricing on the spot). And, he showed up the next day and did a beautiful job. Highly recommend!

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Company Response

Hello Aisha:

Thank you so much for your recommendation. Nowadays having positive reviews is so important. Thank you again. Brian

Leanne in Old Toronto
Leanne in Old Toronto
1 review Toronto, ON
10/10

Window cleaning before listing our house

I called New View Window Cleaning one afternoon, and spoke with Brian, asking if they could do a rush job. I needed our windows cleaned before 11:00 a.m. the next day, as we were having photos taken before listing our house. They were able to accommodate my request & were at my house the next morning at 8:00 a.m.!! My windows were cleaned quickly & throughly until they sparkled! I will not hesitate to call New View in the future. Thank you!

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Company Response

Hello Leanne:

Thank you. We do like coming through in the clutch. We do our best. Glad you were thrilled
Brian

Fahad
Fahad
4 reviews Toronto, ON
10/10

Window Cleaning

Excellent job! We live in a tall and narrow Victorian and it was challenging but they did it extremely well. Would recommend them to anyone and definitely will be using them again next year.

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Company Response

Thank you for the kind words. We aim to build relationships and am looking forward to a long one with good customers like yourself.

ontheroadsuz
ontheroadsuz
1 review Toronto, ON
10/10

Window Cleaning

From meeting the owner Brian, who was professional, on time and provided a very fair quote at the end of the appt... to witnessing Derek, also on time, who worked efficiently but wasted no time and was very personable, I would recommend NewView in a heartbeat!

It was a fabulous experience all round.
My client came home to the shiniest glass with the highest of professionality and knowledge of working with glass which was greatly appreciated.

Thanks Brian, Derek and Tyler who helped out day 1. I will be spreading the word!

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Company Response

Thank you so much for the kind words. We strive for excellence. See you soon I hope.
Brian

Cynthia in Toronto
Cynthia in Toronto
1 review Toronto, ON
10/10

Window Cleaning

Fantastic job on the windows of my second floor flat (I have only since realized just how filthy the windows must have been). Lovely guys who were both efficient and friendly and left my home in good order. Would highly recommend this company.

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Company Response

Thank you Cynthia. We strive to make all clients very happy and am thrilled that you are another one of those satisfied customers.
Brian

Bill Barclay in Toronto
Bill Barclay in Toronto
8 reviews Toronto, ON
10/10

eaves cleaning , storm windows cleaning

Two recent visits: Brian was totally helpful throughout.

First visit: Brian came by first hand, to check out the eaves issues. Solved most issues just on first inspection. No other high-end contractor was willing to do that.

Second recent visit: to clean 1950s era storm windows. I wish I had asked him about cleaning the storm windows years ago!!!! Derek showed up exactly at 12 noon as promised. Very efficient, very thorough, dealt with the stubborn ones with ease and experience, very pleasant, and very personable. He was done in a couple of hours or so while I tried to keep pace doing the inside of the inside window panes with my Windex and towel paper! (I hadn't asked them for this service). But I couldn’t keep pace! What he did in a couple of hours or so would have taken me days and several tubes of A535. Derek seems like a very together and impressive guy. Brian must have a good eye for people. Having contracted geophysical crews in the bush for 15 years many years ago, I get that he knows how to manage people and clients.

I have no hesitation in passing Brian's and New Era's name on to any neighbours who ask. And his crew took care of a couple of minor issues as well. Very grateful for their attention. Highly recommended.

It’s kind of like going to the optometrist and getting new prescription glasses! Wow.

Highly recommended. Bill

Review has 1 previous version
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Company Response

Thanks very much for taking the time to post your review, Bill. So happy to hear the storm window cleaning has helped you to enjoy the last of the summer sunshine! Derek is a total champ & we're lucky to have him. Really looking forward to working with you again in the future. All the best, Brian.

sandrabest62 in Toronto
sandrabest62 in Toronto
1 review Toronto, ON
10/10

New View Window Cleaning Ltd - best service ever!

I needed to have my eavestroughs cleaned out and repaired and I found New View by looking in the local community paper. I phoned them, explained my situation and they said they would be there within a day or two. Honestly, they were great. They came within a couple of days and did the job. But the story doesn't end there. Not only did they do a great job but they left me with a hand-drawn diagram of my house and evestroughs, pointing out a future high accumulating spot and a section of eavestrough that had a dip in it. They said they had cleaned everything out and repaired spots as best they could. And, they ended with: "Have a wonderful day". Honestly, where do you find this kind of thing anymore. I am a customer for life!

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Company Response

Hello Sandra:
Thank you for your kind words. I am blessed to have some great staff. Look forward to seeing you again.
Brian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New View Window Cleaning

Visit us at www.newviewwindowcleaning.ca!

Services we offer:

* window cleaning
* eavestrough cleaning
* minor eavestrough repair
* simple downspout disconnection
* window washing
* gutter cleaning
* branch cutting

We offer excellent customer service, with your satisfaction in mind for the longterm!

CATEGORIES
Window & Gutter Cleaning
PRODUCTS
Eco friendly/environmentally friendly products
SERVICES
We offer residential window and eavestrough cleaning, ivy cutting, branch trimming, & occasional eavestrough repairs.
STYLES
Friendly and polite. We aim to please & pride ourselves on maintaining stong relationships with our clients for the longterm!
SPECIALITIES
Old storm windows ( aluminum or wooden ). We are experts in this area. No challenge turned down. If we have to free windows of paint we will, if we have to remove the screws of the whole window frame we will. We enjoy the challenge.
WEBSITE
http://www.newviewwindowcleaning.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
5
RETURN POLICY
Satisfaction guaranteed.
PAYMENT METHOD
cash, cheque, money order, interac electronic transfer
MEMBERSHIPS
Association of United Window Cleaners
LIABILITY INSURANCE
Yes
DIPLOMAS
HBA
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.