New Era Glass & Window

Windows & Doors Installation & Service
57 Glen Ganeron Toronto ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for New Era Glass & Window

Average customer rating:
2.5 10 (1 reviews)

Sort by

Matt from Leslieville
Matt from Leslieville
2 reviews Toronto, ON
2.5/10

Shower Enclosure/Door

I hired New Era (Gabriel Eichler) to do my custom frameless shower door after retreiving quotes from others. He was referred to me and the price was reasonable.

This was a custom job, and required special measurements due to unlevel shower jambs and because it was meant to be a steam shower, required seals on the door and the transom.

Without explaining all the details, the finished product was absolutely appaling. Not only did he not finish the job by providing the needed seals, he did not measure properly and therefore used frames, which I did not want and actually went as far as to a peice of wood, which he tried to conceal with caulking in order to "level" out the glass. The glass actually had little chips out of it, and if that weren't enough, the caulking job looked like it was done by a 4 year old.

I have been trying to contact (e-mail, phone and fax) this guy for 2 months now, and I would be willing to pay for the glass to be re-cut properly if he would come and take the bad out and redo it, but he will not return calls. He still at least owes me the seals. I cannot even use the regular shower without them. Hopefully he will see this review and realise that I am serious and he should do the right thing.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business

More about New Era Glass & Window

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Swansea?