HomeStars  >  Drain Services in Toronto  >  New Canadian Drain & Plumbing Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.5 10 (730 reviews)

Sort by

SD in East York
SD in East York
2 reviews East York, ON
9/10

unclogging toilet

It all started with my 2-year flushing a toy car down the toilet.

Needless to say, it rendered the toilet useless. I called another company, and they had a technician out the next day. He arrived on time, with the little shoe covers, etc.

He removed the toilet to get at the toy, and reset the toilet. It was pretty much downhill from there.

After "fixing" the problem, he flushed the toilet once to show it was working. The flush was less powerful than before my son sent the toy down. Yes, you could argue that I should have had the toilet flushed several times with toilet paper before saying "OK", but you know what they say about hindsight...

Later, that day, when we actually USED the toilet, it was apparent it was not "fixed". I called the original company back, and their response was basically "the toy was removed, we did our job - if you think there's another problem, we can send a technician out to scope your line for $250"

WHAT?!?!

How about "we'll send the technician back to have another look"?

Obviously, I declined the offer to be relieved of another $250 [especially considering the toilet worked fine 2 days prior]

I decided if I was going to spend more $$$, I'd at least try a different company, with hopes they were more ethical

New Canadian sent out a plumber the next day [albeit 4 hours late]. Within 20 min of plunging, the toilet was operational again!!!

I'd recommend this company over that "other one" any day. I'm reluctant to mention the "other company" for fear this review gets suppressed. However, I'm sure you can check my other reviews, etc

A final word of wisdom to those who ever have ANY plumber come by to fix a toilet... Never pay and let him or her leave without having THREE flushes go down successfully, WITH a wad of toilet paper each flush.

Was this review helpful?
Roman from Toronto
Roman from Toronto
1 review ,
10/10

Drain replacement, both residential and commercial

Re: New Canadian Drain & Plumbing Ltd.

My wife and I have utilized the services of New Canadian Drain & Plumbing Ltd. on several occasions over the years, both residentially and commercially. We have always been pleased with the services provided. New Canadian Drain & Plumbing Ltd. has been competent, professional, and competitively priced. The service technicians have provided accurate and honest assessments as to the work to be done, and completed the required work in a timely and neat manner. Igor Luzskov, the President of the company, has always been accessible if needed, and took a personal interest in the various projects we retained his company to do for us. We have no hesitation in recommending New Canadian Drain & Plumbing Ltd. for plumbing/drain related services. Roman Zarowsky, Barrister & Solicitor.

Was this review helpful?
Heather in East York
Heather in East York
6 reviews East York, ON
10/10

replace sewer and drainage in basement

My disaster of a house required me to have the basement floor ripped up and sewer/drainage replaced. While the scope began as pretty straightforward, as the project went on the crew found problem after problem. Each new issue was brought to my attention, thoroughly explained and costed out for me. The professional manner in which Yuri and the other plumbers addressed me and my home is without parallel. Not only did they plumb my house quickly and efficiently, they brought to my attention areas to "troubleshoot" for future reference.

I would recommend the company without hesitation.

Was this review helpful?
Grace & Michael of 31 Kirk Bradden Rd E
Grace & Michael of 31 Kirk Bradden Rd E
9 reviews Toronto, ON
10/10

Drain work

Michael and I are very happy and satisfied with the workmanship and customer service provided by New Canadian Drain & Plumping. They efficiently removed the old rusty drain pipe installed the new drain pipe and rebuild the old drain to ensure the basement is safe from spills and clogging. We would definitely recommend/use thier service em again - Thank You

Was this review helpful?
Toronto-5537
Toronto-5537
2 reviews Toronto, ON
10/10

basement waterproofing

Steve, Igor and the team at New Canadian were great to work with. They were informative, professional and took very good care of the work site/property. Their post-completion service was very timely and they were always easy to deal with. We would highly recommend them.

Was this review helpful?
Kim in Beaches
Kim in Beaches
2 reviews Toronto, ON
10/10

Replacement of outisde drains

THis company was very professional. They listened us carefully and completed the job quickly and met our expectations. Two guys who worked in our project Bogdan and Tadek were exceptional. If I need to have plumbing work done in the future I will definitely ask for them. They are a real asset to this compnay.

Was this review helpful?
B in East York
B in East York
1 review East York, ON
10/10

Exterior Drain Work

Water from my laundry backed up at the basement drain. A quick camera inspection showed the problem was outside. Work was done well and as scheduled with excellent cleanup afterwards. They took extra care with my garden with no work required by me. Any questions I asked were clearly and patiently answered. I highly recommend them.

Was this review helpful?
Mary (Mississauga)
Mary (Mississauga)
1 review Mississauga, ON
10/10

Pipe replacement

I placed a call to New Canadian Drain & Plumbing Ltd. Friday evening where I got a live person and not voicemail. An appointment was immediately made for Monday at 7:00 a.m. where Steve Martel and his associate came over and gave me a quote. After agreeing, a crew of 2 men came over an hour later and commenced the job. I have to say these guys and their service was phenomenal. I would like to thank Nick and his associate for a job well done - and fast. Nick - you are the best! MDS

Was this review helpful?
Victoria Etobicoke
Victoria Etobicoke
1 review Etobicoke, ON
9/10

Bathroom renovation

This company is reliable and fast. My bathroom renovation was done in two days. I am really satisfied with their work and would recommend their professional skills to any one.

Was this review helpful?
Gigi
Gigi
5 reviews Toronto, ON
10/10

New laundry plumbing and fix a leak

One guy came to do the job and he did a great job. Very professional and clean. He worked straight all day until the job was done. Plus, the price was better than quoted by other companies. I would definitely use them again and recommend them.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement, Waterline Replacement, Drain Cleaning,Camera Inspection, Plumbing, and Waterproofing
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.