New Canadian Drain & Plumbing Ltd

Plumbing
Toronto ON M6H 4A1
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Plumbing
New Canadian Drain & Plumbing Ltd
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93%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1150 reviews)

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lee in North york
lee in North york
1 review North York, ON
10/10

leaky faucet

After trying to fix the problem myself with no luck, I called New Canadian drain and plumbing to take a look at my leaky faucet. They came within half an hour and fixed the problem. The plumber was courteous and did a great job. I am definitely going to recommend this company to my friends!!! Thank you New Canadians!!!!

Approximate cost of services:
$200.00
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Company Response

Hi Lee, thank you for taking the time to share your experience and feedback with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and excellent customer service. Kindly keep in mind that we are here to assist you 24/7 with any future work or inquiry that you may have so please do not hesitate to give us a call should the need arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Lee, take care.

Anne in Richmond hill
Anne in Richmond hill
1 review RICHMOND HILL, ON
10/10

Reliable plumbing service

We needed to have our leaky shower and bathroom faucet fixed so we started looking up plumbing companies. We particularly chose New Canadian Drain and Plumbing because they were the only company that could come out that same night on such short notice. When the plumber came, he was very polite and quickly got to work. He fixed our plumbing issues and answered all our concerns which was very reassuring and let us say that the price was unbelievably inexpensive considering it was after hours which the plumber informed us that there was no additional cost for night service. This is an amazing and diligent company and we are very glad to know that we have found a plumbing company that we can rely on for life.

Approximate cost of services:
$320.00
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Company Response

Hi Anne, first and foremost, we would like to thank you for taking the time out of your day to share your positive exerience and feedback with fellow homeowners. Secondly, we are very pleased to know that you are satisfied with our quick response time, efficiemt workmanship and affordable rates. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 Plumbing service provider and we look forward to your continuing business. Until next time Anne, take care.

John in East York
John in East York
6 reviews Toronto, ON
1/10

Backed-up basement drain

I called New Canadian Drain & Plumbing to take a look at backed-up drain in our basement. Rami charged me $200 simply to put a camera down the drain, and concluded after about five minutes that we needed to replace an external trap at a cost of $2,200. I didn't commit to the repair, but Rami put a big fluorescent stripe on our driveway to mark the location of the trap, permanently marring the pavement. When I asked him if he could simply use a snake or pump to unclog the trap, he completely dismissed the idea. The next day, a trusted plumber whom my in-laws have patronized for years (who we initially couldn't reach) cleared the blockage in the trap in about 10 minutes for a cost of $200. At least we got value for our money in that case, which unfortunately can't be said for New Canadian Drain & Plumbing. When Homestars checked with New Canadian Drain & Plumbing to verify this review, they denied I was ever a customer!

Approximate cost of services:
$2,200.00
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Company Response

Hi John,

We are sorry that you feel that way; we would not have done a camera inspection had you not requested it. The charge to do a camera inspection or a snake is $180+hst. Our technician located the problem, marked the area and gave you an estimate to fix it, you were not obligated to go through with the job, however we could have provided you with a snake, which is a temporary fix that does not guarantee that the problem is gone in most cases, had you requested it. It is unfair that you gave us such a low rating after we provided you with the service that was requested by you.

Jason Isackson in Etobicoke
Jason Isackson in Etobicoke
3 reviews ETOBICOKE, ON
8/10

Basement Bathroom Investigation

Needed help identifying and resolving some basement bathroom drain issues. New Canadian showed up on time as promised and provided expert advise as asked. We will definitely call again for future plumbing work.

Approximate cost of services:
$500.00
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Company Response

Hi Jason, thank you for taking the time to share your feedback and experience with others. We are very pleased to know that you are satisfied with our workmanship and expertise. Please keep in mind that we are here to assist you with any future drain or plumbing work that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time, take care.

JW. Parkdale
JW. Parkdale
6 reviews Toronto, ON
8/10

Replace Lead Pipe

New Canadian Plumbing did a great job! - they came and gave a good fair estimate. Upon contracting them - they started the job on the date specified. They were quick & courteous and they kept the job site very clean. When they left - you would not even know they were there, everything was clened up so well. Excellent job!!
Will definately use them again if and when needed.

Approximate cost of services:
$1,600.00
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Company Response

Hi J.W., let us start off by saying thank you for taking the time out of your day to share your positive experience and feedback with fellow homeowners. We would also like to say that we are very pleased to know that you are satisfied with our efficient workmanship, customer service and affordable rates. Please keep in mind that we are here to assist you 24/7 with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time, take care.

J.P in York
J.P in York
1 review YORK, ON
10/10

Plumbing Service

We called New Canadian Drain and Plumbing to fix some of our plumbing. In the process, they also replaced two of our toilets and got rid of the old ones for us. The plumber who came out displayed competence and delivered exceptional workmanship. I am very satisfied with this company and will unquestionably utilize their services again.

Approximate cost of services:
$0.00
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Company Response

Hi J.P, first and foremost, we would like to thank you for taking the time out of your busy schedule to share your positive experience with fellow homeowners. Secondly, we are very pleased to know that you are satisfied with our efficient workmanship and that you will continue to utilize our services. Keep in mind that we are here to assist you with your plumbing/drain needs 24 hours a day, 7 days a week so please do not hesitate to call on us, should the need arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time, take care.

Marjorie  in Toronto
Marjorie in Toronto
2 reviews Toronto, ON
10/10

Installation of outside sewer pipes

Emergencies Happen when you least expect it. New Canadian drain and plumbing was there within a half hour. Working within the hour. The team was excellent and professional. I could not have been more pleased and relieved.

Approximate cost of services:
$5,300.00
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Company Response

Hi Marjorie, first and foremost, we would like to wish you and your family a Happy New Year. Secondly, we would like to thank you for taking the time to share your positive experience and feedback with fellow homeowners and we are very pleased to know that you are satisfied with our efficient workmanship and professionalism. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Marjorie, take care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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