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Glynis in Nepean
Glynis in Nepean
1 review Toronto, ON
10/10

Excellent troubleshooting and customer service

I had a sewage smell in the house and couldn’t figure out where it was coming from. I had Roto-Rooter take a look, and they mistakenly assumed I had a broken floor drain and quoted an expensive replacement which I did not need. I called New Canadian for a second opinion and was thoroughly impressed by their technician Lino. He did a thorough diagnosis and carefully explained the problem and options for repair. Many repairmen can be condescending, but Lino treated me with respect and took a true interest in helping me troubleshoot and solve my problem. He treated my problem as his own. New Canadian was very fast and efficient in responding to my call, and their technician Lino was excellent.

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Company Response

Hi Glynis, our team of professionals always aim to deliver the most efficient workmanship and customer service to our valued clients and it is rewarding each and every time when we hear feedback such as yours. It was a pleasure working with you and we look forward to working with you again in the future. Feel free to call us anytime.