I found New Canadian Drain & Plumbing Ltd. on HomeStars and gave them a call for my shower leak. They were pleasant over the phone and were able to book me in for a same day appointment (on a Saturday). Even as he came across evidence of a poorly designed previous plumbing installation, the technician took the time to explain everything that was happening on a frequent basis. He was working within a very tight space, and had forgotten a specific power tool (can't remember the name of it) that would have made the work a lot quicker, but continued to work on the leak until it was fixed. Overall, I was satisfied with the workmanship and customer service, and the leak is fixed.
- Approximate cost of services:
- $700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi TD, we would like to thank you for sharing your experience with fellow homeowners. We appreciate your detailed and positive feedback and we are very pleased to know that you were satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would appreciate any referrals that you send our way. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time TD, take care.