We recently purchased an air conditioner from Natural Choice. James was prompt to respond to our inquiry and any additional questions. We scheduled a home visit and after James left, we felt like he had answered all our question and made us feel confident in our decision regardless if choice his company or not. No pressure at all. On the day of the install we received a message from James saying that the crew was delayed picking up the unit at the supplier and they would approximately 30 mins behind. Something so simple but when you are waiting you appreciate being kept in the loop. The crew finally arrived they we professional, politely, respectful of our home and left no garbage behind. The install was tucked away and barely noticeable. James also installed an smart thermostat and offered future assistance with programming the thermostat. (Service was above and beyond)
- Approximate cost of services:
- $4,600.00
- Company Response
We know your time is valuable and waiting for a crew to arrive could be as painful as watching paint dry (haha), so if we are behind we like to reach out and keep you updated so you don't have to spend your morning like a puppy in the window.