Last Wednesday December 30, 2020 our tankless water heater stopped working. I called Amit of NASA Heating & Air Conditioning Services Ltd and he came and checked the unit and found the drain trap filled with dirt. He was able to fix it to our satisfaction.
That night, he called me and told me that the manufacturer of our tankless water heater has agreed to replace the unit after he explained to them the problem with our unit. Amit suggested that his company will do the installation of the replacement.
Yesterday, Amit and his friend installed the brand-new tankless water heater. They completed the installation in the afternoon which is quick.
This morning he called to check if the unit is working fine which it is.
In July 2020 I also called him to fix the same tankless water heater. He came promptly and found water leaking from the water adjustment valve and he was able to fix it.
We are very happy and satisfied with the job that Amit is doing for us. We are happy that because of his due diligence we have now a brand-new tankless water heater. He is very professional, knowledgeable, courteous and provides excellent customer service and he makes recommendations that would help us to be safe and to save money on repairs. Overall, our experience with him has been extremely good.
I would highly recommend Amit of Nasa Heating & Air Conditioning Services Ltd to any potential customer.
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