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MWD Planning Centre

Windows & Doors Installation & Service
305 Industrial Parkway South Aurora ON L4G 6X7
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Reviews for MWD Planning Centre

Average customer rating:
3 10 (2 reviews)

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3 reviews Richmond Hill, ON

Low E Argon Windows

Had gotten several quotes before deciding to go with this company (deciding factor: lowest quote from them & close to residence). The team was friendly, though a bit slow installing the windows. Unfortunately when they were carrying the window in, they accidentally banged the side of our dining table (which was moved well out of their way). We got a small credit for the damage, so they did acknowledge the accident. All in all, the company is okay.

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for in Richmond hill
for in Richmond hill
2 reviews Richmond Hill, ON

First Review


windows and doors

Placed an order for doors and windows with sales person Greg M. installation was with my contractor.
All were promised to be ready in 3 weeks. It took 5 weeks for the windows and 8 weeks for the doors this set back my project and cost $$$
Problems with windows- the window frame sash that goes into the wall was not standard wide and narrow by 1.5 inches. Sales person said "I assumed the width". It took my contractor 2 hours to remove and custom replace them at a cost $240.
Problem with Doors- the Sales Person Greg M. did not tell me that it will take 8 weeks for the doors. when delivered late it was wrong material and not fiberglass woodgrain. After much argument they decided to take back the doors for a refund
Refund- when I was refunded I was short changed by $200. Greg M. alleged that the discount which was originally applied to the whole invoice Now applies to the doors only!!.
Greg M. then stated "We no longer wish to deal with you"
I will see how the windows will perform in the near future then we see Who is going to Deal with Who!

4 of 4 people found this review helpful.
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