I am a repeat client. I am very pleased with their service. Their people are professional, well trained, friendly and knowledgeable. When I call them this time, they show up within 2 hrs, walk me through what needs to be done, and refer me to a restoration company – BC Preferred Restoration. Not only do they help me connect with BC Preferred Restoration immediately, the technician named Paul make a return trip to my house, lending me a tool, saying this will help reducing the damage before the restoration company arrives. What a caring thought and impressive service. For the restoration company, they are totally professional, very similar to that of Mr. Rooter. I really enjoy such “one call does it all” time saving service, which provides me so much peace of mind.