Waqas has done several jobs for us and has always been very good, repaired the problem quickly and when he's done, it works! He's always been willing to talk about projects and make suggestions. This time, I was worried about our 10-year-old sump pump and whether the pump would be able to handle what I thought would be a huge melt after our very cold and snowy winter. So when he was here last time, I asked him to check it and he told us it was working but getting old and the floater was slow. We talked about it and he explained the options, but didn't try to steer me on what to buy.In the end, he replaced the pump and aded a backup battery and I feel very relieved. I recommend him highly!! If Mr. Rooter has other plumbers of the same high quality, I think they'd be a good bet to check out first.
- Company Response
Hello Carol and thank you for posting this review for Mr Rooter Plumbing and our technician Waqas. It is our pleasure to read about the wonderful, professional and informative service that you received and deserve! It is this customer focus that allows us to maximize our customer loyalty! We appreciate that you would recommend our services to others and that you would put us first! Thank you for choosing Mr Rooter and have a great day!