Washing Machine flooded my condo
My stackable washing machine in my condo unit flooded and I called Mr. Rooter to come and fix the issue. Rick Phillips was the technician who came out, and he was absolutely wonderful. I had been living in a post flood condo (with floors ripped up) for a month at the time he came, and the entire situation was extremely stressful. He was very good about explaining things to me and took the time to go over in detail what the issue was (different than what my adjuster had initially told me it was) and made sure I was comfortable with everything before he left. I ended up having to buy a new machine and I requested that he come back personally to properly hook it up. I would highly recommend him.
- Approximate cost of services:
- $300.00
- Company Response
Hello Valued Customer and thank you for posting this review for Mr Rooter Plumbing and our technician Rick! We are so pleased to hear about the wonderful and informative service that you received. This great customer focus allows us maximize our customer loyalty and we appreciate that you have continued to use our services! Thank you for choosing Mr Rooter and have a great dat!