Replaced Main Shutoff Valve and Hot Water Heater Shutoff Valve
We tried to use our hot water heater shutoff valve and it basically exploded with water, and the main shutoff valve worked but also started leaking.
I called Mr. Rooter and they promptly sent out a licensed plumber, Waqas Ahmad, who arrived within half an hour and was very professional, experienced, and courteous.
Waqas took extra time to explain the process and options, he also gave excellent suggestions for things I can do or watch out for as a homeowner in regards to other plumbing in my house in general.
We also had to get the city to come out and turn off the main water and Waqas interacted with the city service tech very professionally and courteously as well.
I am very pleased with the excellent work done by Waqas and the services in general provided by Mr. Rooter.
I strongly recommend Mr. Rooter, they will make sure the job gets done properly!
- Approximate cost of services:
- $900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello,
Thank you for leaving us a review, we greatly appreciate it. We hope that should a problem arise in the future you do not hesitate to call on us again.
Thank you for choosing,
Mr. Rooter Plumbing