Milani Plumbing, Heating & Air Conditioning

One of the zones for our radiant hot water heating wasn't working well. A technician came in and changed the valve for us. He listened to me explain the problem then offered a solution. He also let me know that there were alternatives if this didn't work. He was courteous, quick and efficient.

This is the first time we have worked with Milani and we are very satisfied. Scheduling the appointment was easy and the technician arrived on time. He was friendly and knowledgeable and addressed a few other safety issues. No pushy sales tactic.

Paul Young is an excellent technician: thorough, timely, careful, courteous, knowledgeable, and helpful. He is my favourite technician and I have recommended him to others.
He always cleans my burners and other parts of the furnace, checks, my vents to make sure they are clean and no gases emitting. Checks to gas leaks and gives me a full report. He also notes if any parts may need replacing in the future & puts that into my file.
Milani also calls to give you an idea of just when the technician will be arriving, which is also helpful.

The technician was thorough, and provided quick service. He explained the procedures. Also he, offered advice on cost savings for gas. I will call this company again and recommend them to others.

Our experience with Milani has been fantastic! They are extremely professional and honest. The last thing we wanted to hear was a sales pitch "just to make a sale". What we did get, was an honest opinion and wonderful service, and were told that we do not require replacements at this time. Thank you Milani, we will definitely stay with you when we actually do need a new furnace and/or hot water tank!

I've used Milani on several occasions for furnace repair and annual maintenance, and replacement of my hot water tank. The technicians are always knowledgeable, capable, quick, and personable. They arrive when they say they'll be there and the job's always been done right the first time.

Mohammed and J. Williams provided excellent services at our office. They were just outstanding and professional! Will use Milani again in the future.

Sydney

-Administrator for Le Dressay & Company

Service technicians all very friendly, reliable, and knowledgeable. Service and repairs were done in the allotted time frame. One technician not qualified for part of the job so they contacted office and another man was sent the next working day.

I have used Milani numerous times now for Furnace Tune-ups and repairs since we purchased and had our new furnace installed by Milani in 2011. The technicians have been consistently good and the work has been done efficiently and completely. The technicians get 10/10 in my books. However, getting an appointment and having it happen when it has been promised has been consistently problematic and communication about changes in appointment times has been poor. My rating reflects my ongoing frustration with this but is in now way a reflection of the work that has been done or the professionalism of the technicians.

First technician thought he had resolved the problem but the next day we had to call to have another technician come out because water started backing up again. The 2nd technician, Arash, was amazing! He cleared the main with a larger machine and diagnosed exactly what the problem was quickly and efficiently. The crew showed up 2 days later and did a very good job replacing the sewer line.