Milani Plumbing, Heating & Air Conditioning

Had water gushing from fixtures. A technician came and determined a drainage pipe or vent pipe on the roof might be the issue. A subsequent appointment was needed. I booked the appointment, my husband took the morning off work, and no one showed up. I called the office, was put on hold for over five minutes, called back and we were put through to an unapologetic man at dispatch who said there was a computer glitch so we weren't even in the schedule. At the same time, received a
voicemail from customer service saying that our technician had called in sick so they were working on getting someone. Two totally different stories; am still waiting on a technician.

Update: Technician was sent later that day and he was good. He scoped the pipes and did a thorough job. The technician was great; the initial issue with the booking inconvenience is what would make me hesitate to recommend.

Very professional service, accurate estimate on the phone.

They had to reschedule the appointment but notified me in plenty of time so I did not need to wait around needlessly. And on-time with the new scheduled appointment.

Mike did a very professional job and a proper cleanup. Thanks.

So far, my experience with this company over 2-3 jobs has been excellent and would not hesitate to recommend them.

as always Milani came thru have used them for ac and heating
Tech was clean ,prompt and knowledgeable
the sign of a good company is they can work thru a busy time and still provide a outstanding service
thanks again

On Thursday night at 9:30 before a 5:30 AM Friday morning vacation departure we noticed water backing up in a bathtub and the kitchen sink. Our neighbor recommended Milani who had solved a similar problem for him earlier this year. Fortunately Milani was able to dispatch a technician immediately - Mirza O arrived soon after (making the trek from Langley to North Vancouver) and was awesome. Mirza quickly diagnosed the problem and had it fixed soon after, and he was professional, courteous and personable throughout. Thank you Milani and especially Mirza - vacation saved!

We had a kitchen sink blockage problem on the long weekend. We called the company and they said if we could wait one day, they could charge us a regular rate.
Our plumber, MIRZA was an hornets, friendly and hard-working guy. He solved our problem right away and cleaned after himself which is very rare these day for trades people. Thanks to him and MILANI has found a great employee with this MIRZA.

Mike p. Truck 62 Milani great guy very knowledgeable. Explained the job before and after. Broke down the billing. Made sense to me. Cleaned up very professional and knowledgeable Tx Mike

AC leaked. Jay D. came to investigate and service. He put new access for drainage line, blew out line and tested and confirmed proper operation of AC. Very thorough and professional.

Mike p was fast and efficient service. Great personality and my Animals loved him. I will use Milani again for my future services thanks Milani plumbing for everything thank you mike

Rob H came to the house to unplug the sewer line in front of the house. He worked on the pipeline for 20 minutes with his coil machine confronting turns and bends along the way. Finally reaching the point of blockage he managed to pull out the culprit(a rag that had been blocked along with other materials.) The water flowed quickly after that. He explained his work precisely and politely and further advised me for future prevention of this type of problem. Rob H did a great job and I would highly recommend him. Thanks Rob!

Good service, on time and practacle advice. I had the drain line scoped and cleaned. Rob listed some possible solutions to the conerns that i had as a result of the video inspection.