Milani Plumbing, Heating & Air Conditioning

My whole experience with Milani was excellent. I originally called the after hours line and thankfully my issue was not emergency, they offered to call me back Sunday morning to save me some money. I immediately called Sunday at 9 am and got scheduled for that day. The call back got to me about 1.5 hours later. I received Mike P, who was pleasant, personable and funny. He was also great at his job and did everything excellent. At the end I had a working shower, and my kitchen sink which had been leaking was fixed. He was fast and ensured that my first house was spent working and fixing my issues. Thank you for being so flexible and great to deal with. I would definitely hire Milani again (and receive the 10% discount for being with Yelp, which would have been nice the first time.) Everything was excellent.

Old toilet started leaking for some reason (wasn't being used) and I wanted it removed and replaced. One call got it set up and another call to choose a replacement (they even suggested a model which was cheaper than the one I originally wanted). While Brayden showed up 20 minutes outside the time window, once he was on-site, he was quick, efficient and friendly.

I've used Milani for heating and plumbing service and maintenance for more than 8 years. Milani has consistently provided fast, efficient and affordable service. The technicians have always been knowledgeable, polite and responsive to any questions asked of them. I will continue to use Milani for all of my heating and plumbing needs and encourage others to consider using them.

A pipe burst in the ceiling of the kitchen. Milani took care of it very quickly, expertly, and with minimum fuss. Simply the best. Afterwards I thought I would have to deal with getting the ceiling dried out, re-drywalled, and etc. Milani has people who take care of such things, so it really is one stop shopping. I can't recommend them highly enough. Great service, fair pricing, and a dedication to old world craftsmanship of the highest order. Impressive.

In anticipation of a reno project involving our two bathrooms which was starting the following day, I decided to attempt to close the toilet shutoff valves, as they were quite old. That started a leak that I couldn't stop with water flowing down into the basement. I ultimately turned off the water supply to the entire house, and had a very uneasy sleep that night. I called Milani in the morning. They arrived within two hours, as promised. The plumber was courteous, efficient the work was done at a high quality level. Best experience ever.

I called the emergency number because i had water dripping for days out of a fitting and the basement was starting paddle up. Rob i believe was his name came within 1 hr( i paid a premium surcharge for him to come in fast ) to diagnose the problem . He replace the whole fitting and the dripping stopped . He guaranteed me that this is my only problem and his work. 2 days later , when i went down to my crawl space , there was a flood in there, i went back up to the place that he had replaced and found water spraying out of that area. I called the emergency line again and another guy came and
replace a new cap . This on a Sunday morning when i had to rush for a very important event! The plumber came and fixed the problem fairly quickly, he said that the last plumber might have over tighten the cap causing it to break and came apart and water spraying out. Before he left he had to cheek, he tell me, and i quote " i will call the office and ask them how to invoice you. " i told him i will not pay and sent him out . This is after i paid a surcharge for the 1st time and with a 30days warranty.!!!!!
Adding to this review on June 8 : Without my authorization, Milani charged my credit card an extra $189 dollars . I will be seeking legal advice on this matter.

Claude C. spent hours trying and succeeding to clear a drain from the top floor of a more than 100 year old house. There was no obvious clean-out so access was very difficult. He persevered and completed the job well, so that the bathroom sinks drained well.

We had Milani install a new gas boiler with an indirect water tank. They were easy to deal with, the lead time was good and the installers were friendly, did a good job and stayed late to finish the install in one day.

My plumbers name was AJ and he was a very respectful person. He explained what was wrong, options available to me and what he was doing as he went along. I am very happy with the work and I will go back if/when another issue arises.

Had a call from Milani early in the week reminding me that my less than 2 year old furnace was do for a check-up. I arranged to have them come on Saturday morning and Firoz arrived right on time. While he was there I mentioned that one of the vents has a rattle when the furnace is running. He took the time to examine the vent and found the problem (a large piece of old paint). Firoz worked in a friendly and professional manner while on site and did an excellent job.