We have a twenty-five year old Velux roof window that although still working, developed a side-to-side crack on the inner pane of glass. Hoping to simply replace the unit, we contacted several top-recommended skylight companies, only to discover that our model is no longer available, and we would either have to go with a slightly smaller unit (and lose some light), or enlarge the roof opening (with the possibility of having to cut another rafter). Ron was the one who suggested an easier, less disruptive, and cheaper fix. He could get a new lens fabricated locally and simply replace the old one, instead of replacing the entire roof window. When I also inquired about getting a blind, he suggested that I simply order one directly from Velux myself, as they are easy to install and I would save the cost of another visit.
Ron is very personable and efficient, and we would certainly recommend him and his company for any skylight work.